In addition to what ejn63 has said, if you have not checked already, please refer the following link to check the computer’s warranty status: http://dell.to/10pMa86
If the computer has active warranty, please send me the service tag and registered owner’s name on the computer in a Private Message. To send me a Private Message, click my User name, and then click Start Conversation.
If the warranty on the computer has expired, you may contact our expired warranty services to purchase/replace the compatible parts. Please refer the following link that has contact details for our Expired Warranty Services: http://dell.to/14FoBtb
Ok thanks. Is there a keyboard plug mount replacements available? Or a possible USB keyboard model (3rd party or otherwise) 'drop-on' replacement - touch pad obviously not a requirement, just key input.
If the faulty part is just the latch, you can probably find someone selling an otherwise dead board for your system on Ebay for a few dollars and salvage the connector from it. If the actual ribbon cable contacts on the board are damaged, the only solution is a replacement mainboard.
No, there's no internal keyboard option that can bypass the connector - either from Dell or anyone else.
ejn63
9 Legend
•
87.5K Posts
0
July 14th, 2013 09:00
Any standard external USB keyboard will work (if you're asking if there's an internal keyboard replacement, the answer is no, there's not).
DELL-Kalyan S
750 Posts
0
July 14th, 2013 09:00
Hi AG33k,
In addition to what ejn63 has said, if you have not checked already, please refer the following link to check the computer’s warranty status: http://dell.to/10pMa86
If the computer has active warranty, please send me the service tag and registered owner’s name on the computer in a Private Message. To send me a Private Message, click my User name, and then click Start Conversation.
If the warranty on the computer has expired, you may contact our expired warranty services to purchase/replace the compatible parts. Please refer the following link that has contact details for our Expired Warranty Services: http://dell.to/14FoBtb
AG33k
3 Posts
0
July 14th, 2013 09:00
Ok thanks. Is there a keyboard plug mount replacements available? Or a possible USB keyboard model (3rd party or otherwise) 'drop-on' replacement - touch pad obviously not a requirement, just key input.
ejn63
9 Legend
•
87.5K Posts
0
July 14th, 2013 09:00
If the faulty part is just the latch, you can probably find someone selling an otherwise dead board for your system on Ebay for a few dollars and salvage the connector from it. If the actual ribbon cable contacts on the board are damaged, the only solution is a replacement mainboard.
No, there's no internal keyboard option that can bypass the connector - either from Dell or anyone else.
AG33k
3 Posts
0
July 14th, 2013 09:00
Ok brilliant, many thanks