Hi visualgrey,

Dell has tried and tested Inspiron 3137 system with maximum 4 GB memory.

It is shipped with 1600 MHz DDR3L memory. The system has only one memory (RAM) slot, which is accessible by removing the bottom base cover. The system supports two memory configurations:

• 2 GB
• 4 GB

Hope this helps. Feel free to reply for any further information.

Hi visualgrey,

Thank you for sharing the information. 

yes - I confirm, I used a 

Crucial Single 8GB DDR3 1600 MT/s (PC3-12800) Notebook Module, CT102464BF160B

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and it worked fine.

Also replaced the drive with a SSD and it is really fast.

Cool!

How do you get the back off?  I pulled the 5 screws I see, it looks like there might be two more in the middle of the case with covers on the screws, but I havn't tried prying the plastic off yet.

Also, what SSD did you end up putting in?  How did you re-install windows, with a startup disk?

Thanks!

There are 2 round paper tape covering the screws in the middle of the case, just use your fingernails to remove the tape.

Then use a plastic knife to remove the back cover off by working the edges from the back as shown in the manual, really easy.

I put a PM830 samsung 512G SSD, saved c:\drivers onto a USB drive, re-installed Windows 8.1 and loaded the drivers by updating them in device manager using the usb drive:\drivers path.

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It now boots in less than 5 seconds!

I just got mine yesterday, still updating...  so far I like the size, but it needs a lit keyboard (I can survive without one), but having only 2 GB on RAM makes the damn thing so slow that its almost worthless.  Dell needs to up the stock RAM to 4 GB, and make 8GB an option.  Are you listening Dell?

Hi gjgardner,

I thank you for sharing your feedback with us. Whether the feedback we receive is positive or negative, it remains a crucial tool for determining how we can best improve our products and services.

There are many configurations and upgrade possible on any system like processor upgrade, system board upgrade, memory upgrade, video card upgrade, audio card upgrade etc. All the configurations are not tried and tested by Dell with the system.

Few users tried 8 GB lower voltage memory which worked with the system.

Feel free to reply for any further question.

Forcing the end user to crack open a brand new machine, which may void the warrenty, is bad business practice.  Are you suggesting that I should  buy a new Dell, and then expect to pay more out of pocket for after-market upgrades, before I have a usuable machine?

He suggesting that if you want you can try to replace the RAM yourself.

If it was so important to you, perhaps you should have been better research before purchase. Backseat drivers who open their big mouths always complaining.

Great, now the yelling starts...  My point isn't that I am not willing to upgrade my 3-day old machine on my own, my point is that I shouldn't need to.  I did do my research, and I still chose to buy a $400 laptop, knowing that I would need to throw away the 2GB RAM, spend another $80 on 8GB RAM, and install it myself.

Isn't a discussion forum the proper venue to open my big mouth and complain?  Maybe I should just open my windo and yell instead, or just send snipey posts...

Forcing the end user to crack open a brand new machine, which may void the warrenty, is bad business practice.  Are you suggesting that I should  buy a new Dell, and then expect to pay more out of pocket for after-market upgrades, before I have a usuable machine?

Great, now the yelling starts...  My point isn't that I am not willing to upgrade my 3-day old machine on my own, my point is that I shouldn't need to.  I did do my research, and I still chose to buy a $400 laptop, knowing that I would need to throw away the 2GB RAM, spend another $80 on 8GB RAM, and install it myself. Isn't a discussion forum the proper venue to open my big mouth and complain?  Maybe I should just open my windo and yell instead, or just send snipey posts...

Opening your big mouth and complaining in this instance makes you look ridiculous, because you are the own who chose to buy the very laptop you are complaining about.

If you had bought the right laptop with the right amount of RAM instead of keying on price you would have gotten what you needed. Again, your fault. Not Dell's.

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Complaining is a type of product feedback.  How do you know how big my mouth is anyway, is there a camera?  If Dell listens to complaining Dell product purchasors (otherwise known as "consumer feedback"), and then adapts the product accordingly,  I will have potentially made thousands of future Dell buyers just a little bit happier, and that makes me feel good about myself.  Is that so ridiculous?

Dell listens to legitimate complaints. Yours isn't legitimate. You had no business trying to replace the RAM if you are not capable of understanding/reading the manual on how to do it.

I will have potentially made thousands of future Dell buyers just a little bit happier,

ROTFL.

Complaining is a type of product feedback.  How do you know how big my mouth is anyway, is there a camera?  If Dell listens to complaining Dell product purchasors (otherwise known as "consumer feedback"), and then adapts the product accordingly,  I will have potentially made thousands of future Dell buyers just a little bit happier, and that makes me feel good about myself.  Is that so ridiculous?

I disagree, I'm well educated, well-traveled... fairly mechanically inclined. I understand computer basics, and can read a manual when one is provided. Where is the manual for my new dell? Could you please point out where it gives instructions on opening the case to upgrade the insufficient RAM? I must have accidently thrown it out...

I use computers for the majority of my work, I've owned Dells in the past, but switched to Sony due to problems with Dell quality, now I'm moving away from Sony because of quality/durability/cost. Arguable I might actually be representative of at least a small part of Dell's target customer base! I think that any complaint/feedback I have to offer is legitimate. Now, if I was to say something like, "this machine is horrible, the inside of my head is purple", or maybe even "I don't like that the sticker on the shipping box is crooked, it might give the UPS man a headache", THAT would be illegitimate. Although the term "illegitimate" is probably not accurate. "Invalid" would be better, as in "your opinion on my feedback (complaining) is invalid given that the basis of my comment is based on a substandard product", see the difference?