2 Intern

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618 Posts

October 24th, 2013 07:00

Hi Daren Dickinson,

I appreciate your technical expertise. In case you are getting four beeps with only slot 1 when you try using both the memory modules then it is a slot failure. Clean dust from the slot using a can of compressed air. If that doesn’t work you may consider replacing the motherboard depending on the warranty status we can help you.

2 Intern

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618 Posts

October 28th, 2013 06:00

Hi Daren Dickinson,

If you wish to get a call back from the Out of Warranty team. Let me know i will arrange for a call back. They will let you know the details. Please private message me your phone number and best time to call. To send a private message, click on my user name and select send a Private Message.

 

 

October 24th, 2013 07:00

This is a 2yr old machine from Dell Outlet so I guess it only came with 1yr warranty. What are the costs for motherboard replacement outside of warranty in the UK?

1 Rookie

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7 Posts

January 24th, 2016 17:00

i have the same issue for an out of warrenty laptop....its nice with i5 but it doesnt boot and has the 4 beeps...i took cover off and cleaned mem slot but still same issue. Can i send in for repair?

January 26th, 2016 01:00

Hi jageya,

My name is Pradeep and I work for the Social Media and Community Team at Dell.

I appreciate your technical expertise and see that you have already tried few steps from your end.

Please private message me the service tag, so that I can check for further options.

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