4 Posts

April 15th, 2014 23:00

I've been running version 337.50 for a week now, and unfortunately this driver is a major step backwards for me. I clean installed this driver, and ever since, two out of three cold boots cause the display to go into sleep mode right when the blue windows logo comes up during boot. Force shutting down the machine, then disconnecting and reconnecting the power to the monitor, then turning the machine back on only works half the time, if that. Those times when the monitor does not go to sleep during startup, it usually goes to the half screen. I spend on average 10-15 minutes getting my PC into a workable configuration after a cold boot. Keeping the PC running 24 hours is unfortunately not a viable option for me. Very frustrating!

25 Posts

April 16th, 2014 01:00

For me 337.50 is not only almost perfectly stable display-wise, but also much faster in all tests.

20 Posts

April 16th, 2014 13:00

I work for NVIDIA Software QA team.  We have just posted a GeForce 337.61 hotfix display driver to address the half screen issue with the UltraSharp UP3214Q/UP2414Q LCD monitor.  Direct links available from the KBA below:

http://nvidia.custhelp.com/app/answers/detail/a_id/3491

19 Posts

April 16th, 2014 14:00

Chris, is there any contact with AMD about this? It brings a lot more power to the table when Dell does this in stead of me or any other user.

19 Posts

April 16th, 2014 14:00

I work for NVIDIA Software QA team.  We have just posted a GeForce 337.61 hotfix display driver to address the half screen issue with the UltraSharp UP3214Q/UP2414Q LCD monitor.  Direct links available from the KBA below:

http://nvidia.custhelp.com/app/answers/detail/a_id/3491

I've installed the drivers to what seems to be success. I made two attempts to upgrade the drivers first, though I suspect the BSODs I was running into were related to my SLI configuration (which always seems buggy when enabling/disabling).

With a custom/clean driver installation the drivers were laid down just fine and I seem to be back in business. Will need to do more testing to confirm.

18 Posts

April 16th, 2014 14:00

@pidge2k Thanks for the link, can I ask does this driver update fix all the issues by itself or does it need to be used together with a monitor that has had the firmware fix/ newer A01 revision?

3 Posts

April 16th, 2014 14:00

I didn't read the article because it is "custhelp.com" and not "nvidia.com".  Better safe than sorry though.

Community Manager

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56.9K Posts

April 16th, 2014 14:00

Community Manager

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56.9K Posts

April 16th, 2014 14:00

E.L.,

Nope. Nothing from AMD concerning the "Half display or no display on Dell UltraSharp UP3214Q/UP2414Q LCD monitor". Assuming your running 13.12? If yes, fill this form out.
http://www.amdsurveys.com/se.ashx?s=5A1E27D25AD12B2E

25 Posts

April 16th, 2014 14:00

custhelp is an Oracle site and used by Nvidia.

3 Posts

April 16th, 2014 14:00

I don't want to be alarmist, but that link is NOT to nVidia and nVidia DOES NOT have this driver on their actual site.

So I'd shy away from it.

Community Manager

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56.9K Posts

April 16th, 2014 14:00

Thanks pidge2k!

From the notes on that page -

Installing the NVIDIA display driver
1. Close any Windows programs you may have open.
2. If you see a Windows Update notification from the Windows notification area on the end of the taskbar, we recommend you first reboot your computer to allow Windows to complete these installations.
3. Once you are back in Windows, locate the NVIDIA 337.61 hotfix display driver which you saved to your hard drive. Right-click over the file -> select “Run as administrator” and follow the installation instructions. Be sure to choose Custom- Clean installation.
4. After the NVIDIA installer has finished, reboot your computer once more to finish the process.

20 Posts

April 16th, 2014 15:00

This should work on the older firmware.  

2 Posts

April 16th, 2014 15:00

I can confirm that these new drivers fixed my issue with the 1/2 tiled screen. Thanks pidge2k you rock! (my dell screen is connected to Nvidia gtx titan (in quad sli))

Community Manager

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56.9K Posts

April 16th, 2014 15:00

doh! I just sent you a PM asking if you had tried them.

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