Or look locally for this: Nitho Gaming HDMI Cable 1.4b
One user posted this. I am assuming these are PS3 instructions: * Go to Settings- Display Settings * Scroll down until you see the RGB Full Range (HDMI) and switch it to Full, otherwise the colors will be washed out. This applies to all displays * Go to Settings- Video Settings * Scroll down and select 1080p 24hz Output (HDMI) and select Off since the Dell U2713H does not support judder free 24hz Blu-Ray play back but can play movies smoothly when set to 60hz
Trying with a "High Speed" HDMI cable works!! (grabbed one today from my boss in the office) Lots of people in the forum tried changing HDMI cables but still the same problems, so I thought it wasn't the cable!
Thanks for the support, Chris! For those who have the same problem, try using a High Speed (1.4?) HDMI cable and see how it goes
You need to simplify the setup for troubleshooting.
* Turn off the monitor and PS3 * Disconnect ALL cabling from the monitor * Reconnect only the monitor power cord * Connect the HDMI cable from the PS3 to the monitor HDMI * Turn on the monitor, press the Menu button, open Input Source, choose HDMI * Turn the PS3 on
Thanks, Chris. I've tried that and still not working. It will say there is no HDMI cable. Does it matter what type of HDMI cable I have? (Expensive vs cheap one, etc?). I used the same cable to hook my PS3 up on the old U2711 with no problem though
Have also tried a few other recommendations to set the resolution lower to 720p on another TV, and to reset the PS3 video input by holding+pressing the power button
Let me know if there are other things that I can try on? Cheers!
DELL-Chris M
Community Manager
•
56.9K Posts
0
February 18th, 2014 14:00
The U2713H HDMI version is 1.4, 2560x1440 60Hz.
The U2711 HDMI version is 1.3, 1920x1080 60Hz.
Dell HDMI cable part T516N
Or look locally for this: Nitho Gaming HDMI Cable 1.4b
One user posted this. I am assuming these are PS3 instructions:
* Go to Settings- Display Settings
* Scroll down until you see the RGB Full Range (HDMI) and switch it to Full, otherwise the colors will be washed out. This applies to all displays
* Go to Settings- Video Settings
* Scroll down and select 1080p 24hz Output (HDMI) and select Off since the Dell U2713H does not support judder free 24hz Blu-Ray play back but can play movies smoothly when set to 60hz
michaelra
4 Posts
0
February 18th, 2014 23:00
Trying with a "High Speed" HDMI cable works!! (grabbed one today from my boss in the office) Lots of people in the forum tried changing HDMI cables but still the same problems, so I thought it wasn't the cable!
Thanks for the support, Chris! For those who have the same problem, try using a High Speed (1.4?) HDMI cable and see how it goes
DELL-Chris M
Community Manager
•
56.9K Posts
0
February 18th, 2014 07:00
You need to simplify the setup for troubleshooting.
* Turn off the monitor and PS3
* Disconnect ALL cabling from the monitor
* Reconnect only the monitor power cord
* Connect the HDMI cable from the PS3 to the monitor HDMI
* Turn on the monitor, press the Menu button, open Input Source, choose HDMI
* Turn the PS3 on
michaelra
4 Posts
0
February 18th, 2014 13:00
Thanks, Chris. I've tried that and still not working. It will say there is no HDMI cable. Does it matter what type of HDMI cable I have? (Expensive vs cheap one, etc?). I used the same cable to hook my PS3 up on the old U2711 with no problem though
Have also tried a few other recommendations to set the resolution lower to 720p on another TV, and to reset the PS3 video input by holding+pressing the power button
Let me know if there are other things that I can try on? Cheers!
DELL-Chris M
Community Manager
•
56.9K Posts
0
February 19th, 2014 07:00
Can you post the manufacturer and model of the HDMI cable that worked?
michaelra
4 Posts
0
February 19th, 2014 14:00
Not sure about the manufacturer/model of the HDMI, but he bought it from this online store in Australia: http://www.ezyhd-cables.com.au/hdmi-cable.html
I guess as long as it's a "High Speed" HDMI cable perhaps?
Specifications of the cable (from the page):