25 Posts

February 18th, 2014 13:00

Hello Gunpladan,

Try disconnecting the battery and AC cable, then press and hold the power button for 5 seconds to flea power. Then let it sit for a bit, reconnect the battery and the AC cable.

If that doesn't work, try doing the same thing but plug in only the AC cable and no battery.

Let us know what happens.

7 Posts

February 18th, 2014 14:00

Thank you for your reply. Just to clarify, if it doesn't work I follow the same steps but at the end only reconnect the AC cable, correct? I will get back to you after I am able to test this.

7 Posts

February 18th, 2014 14:00

And how long should I leave it after plugging everything in? Should I leave it to charge or try to turn it on?

25 Posts

February 18th, 2014 14:00

Yes do as you stated above, and with the first step let it charge for 4-5 minutes before hitting the power button.

7 Posts

February 19th, 2014 09:00

I followed your instructions and it didn't turn on with or without the battery. The only change I noticed was that after letting it sit unplugged then plug the ac cord and battery, after I plugged tghem in the battery lighgt was on and it was white. I waited a few hours to let it charge but nothing happens when I hit the power button. After a while the white light goes away (even though it's plugged). When I noticed this I unplugged and plugged the ac cord but now the white light is on for a second when plugging it in and then it goes away.

25 Posts

February 20th, 2014 08:00

How long have you had the computer and do you still have warranty?

7 Posts

February 20th, 2014 12:00

5 and a half years and no I do not

25 Posts

February 21st, 2014 10:00

Has it ever been dropped or does it get very warm/hot?

7 Posts

February 21st, 2014 11:00

It does not get hot*

7 Posts

February 21st, 2014 11:00

I've never dropped it.  And it mostly sits on my desk. I don't move it around much. It does not since I have one of those laptop cooling station with a fan. I didn't have any performance issues leading up to this. It was working fine. I shut it down and I haven't been able to turn it on eversince.

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