does this problem still exist??? I am using Asus G750JX with gtx770m laptop. I just order the monitor due to discount. If i knew earlier, i would change my mine. Can i still cancel the order?
Hello, Chris, please understand that the problem with U2414H is more than just the color problem. I understand that if you connect the monitor through HDMI, the color range is limited by nvidia but there is a tool to unlock so that's not really a problem, the problem which Dell doesn't seem to care is that U2414H is having PROBLEMS with DP connection and ALL the computer are picking up the signal as HDTV not as PC, even the 2 biggest websites of monitors reviewers stated that there are some issues so i don't understand what is so hard for dell to actually look into it and clarify this. Sorry if i sound a bit aggressive but I'm tired seeing this going for months now, there is a issue, accept that and pass it along or try to ask the tech team if there is any news about this, and don't get me wrong, i appreciate that you are trying to help us all the time but i just see that Dell doesn't want to acknowledge that there is a problem with U2414H, i love Dell products, i want to use them! Thank you!
I find this a bit odd though. HDMI as I understand have had problems for a long time when using Nvidia as a graphiccard, AMD has solved this with an global switch for the colors (Doesn't solve the fact that the gpu treats the screen as a HDTV though). The problem with HDMI is that it's an "universal" connector and the resolution in this case is indeed a HDTV resolution (1080p) and this makes the gpu confused and relies on the EDID information from the monitor which in most cases will end up with an HDTV signal. Displayport as I know it is a PC exclusive connection and therefore the monitor should be treated as monitor not HDTV. It works for DVI which also are a PC exclusive connection. I will watch this closely since I've recently had an Eizo screen connected with Displayport and no problems there with the resolution and colors, so far this screen is the only monitor with these issues.
If Dell wont find any solution to this problem, I may as well cancel my order/ask for a refund, I am really eager to use this monitor as multi display setup. Looks like I have to find other alternative
As we stated earlier, it is not a problem. If the nvidia driver calls our monitor HDTV, you can still go in and change it to fill 0-255. Plus, when you open the monitor OSD (On Screen Display)- Color Settings and change the Input Color Format to RGB, the correct resolution is listed as 1920x1080 60Hz.
While the color issue and having to jump through hoops is disappointing, more frustrating to me is the displays not coming out of sleep as noted in the TFTCentral review. "One other issue was that the DisplayPort connections didn't seem to detect a signal if your PC was waking up from sleep, so you'd have to unplug and re-plug the cable sometimes to get the screen to display anything again. Alternatively you can power the screen fully off and on again via the power button which allows it to redetect the input again." Windows 8.1 Nvidia GTX 660 using 334.89 Pair of U2414H monitors chained via Displayport
As i mentioned in an earlier post these settings only apply to video. They will do nothing to your other applications/games & windows. The only time you will notice a difference is when you turn on a movie or whatever in Windows Media Player or another player.
I wouldn't call that a proper fix, it's an hack for the registry to enable full RGB. The proper way should be sending the right information from the screen when using Displayport and also Nvidia enabling a setting which you can choose wether to go with limited or full RGB signal.
Yep, that's the point. So we come back: no good fix with DP+NVIDIA on this monitor.
Sadly yes
This should be in Dell's interest to actually solve this since there's probably a lot of Nvidia users out there with this issue but for now it looks like we are ignored...
First off I do not own the Dell U2414H "monitor" but I was about too. After three days of research, looking for a great 1920 x 1080 IPS monitor which needs to have a low response time, next to no input lag, show no ghosting, no PWM, to be as color accurate to D65, 2.2, along with a good native contrast ratio achieved through the displays OSD only because this is for my PS4. U2414H fits that bill extremely well but when things seem to good to be true they usually are. When I read the U2414H has two HDMI ports I said oh great one for the PS4 and one for my Directv Dvr awesome. Oh wow and a mini displayport perfect for my MacBook Pro. I said to myself finally each device will have its own connection to the monitor I wont have to keep swapping cables per device usage. Then I read the U2414H is factory calibrated which is awesome as hopefully it would weed out panels with serious issues therefore increasing quality control. Even though I have a i1Display Pro to calibrate the display myself, the Konica Minolta Color Analyzer dell uses is worlds better. Sounds perfect doesn't it. Was the U2414H calibrated at the factory for limited range 16-235, full range 0-255, sRGB or Rec. 709? U2414H is calibrated for sRGB at the factory by the way which last time I checked isn't the correct color profile for HDTV's its Rec. 709. I understand the two profiles are similar but then why wasn't the U2414H calibrated for Rec. 709 instead. I mean since AMD and Nvidia want you to do that and dell has no choice in the matter. Well except for the fact that dell chose to calibrated the monitor for sRGB 0-255 full range PC levels. In any case or whatever BS PR CR spin is going on there's always a choice. Obviously Dell isn't a subsidiary to either AMD nor Nvidia. So even if they are pushing limited range 16-235 over all inputs on the U2414H that's fine works great if I would connect the display to a game console or to directv like I had planed too but doesn't help me out in OS X there's no Nvidia control panel there are workarounds to it but why make your customers half to jump through all the hoops only thing to gain is a loss. I maybe thinking way outside the box on this one here so please bear with me as I'am thinking so hard that the blood vessels in my head might pop... okay we have this thing, whats it called oh oh right the OSD which ... which controls. controls.. controls... the monitors settings. Eureka! why not to have the option to be able to set full range 0-255 and limited range 16-235 per input in the OSD.
Just wanted to report my experience on this thread. I received two U2414H monitors late last week and have been experiencing multiple behaviors mentioned already:
Note: Running Windows 8.1, i7-4770, Nvidia GTX 770, latest drivers on monitor and video card
Connected with display port 1.2, daisy chaining monitors
Monitors will sometimes fail to wake from sleep, forcing me to power cycle the main monitor / the one that is receiving the DP input from the video card. Of course then window positions and sizes are all messed up
Both monitors are being detected as HDTVs, so I am also seeing washed out limited RGB colors/signal. When I first hooked them up I actually had one monitor detected as PC, and the other as HDTV, which caused a significant difference between how they looked. I can't reproduce that behavior, though
I'm probably going to switch to DVI -> HDMI connections since my video card has two DVI outputs, but I really hope this can be figured out through driver updates or other methods. Displayport is supposed to be the future, but it looks like all of the bugs aren't worked out yet. Not really sure what hardware or software is at fault, but it is very unfortunate, these monitors seem very nice (and they're Ultrasharps!).
I brought 3 of these monitors (U2414H) and I've had them for a week now. They look very nice and the colour profile is fine on my set up, the picture is lovely.
I have a single Radeon 7970 and the monitors are daisy chained using DP1.2 cables provided.
If my PC goes into standby/sleep mode, and I try to wake it up as per normal, all threes monitors will not come back on, I have to power the first monitor off and on via the front power button. This brings the monitors 'back-to-life' but everything has been reset, it's like it's the first time the PC has recognised and installed the monitors - desktop gets reset, I'm asked again if I want to configure the sound output etc etc. Quite annoying considering DP1.2 is meant to be the next big thing.
I've also noticed the OSD buttons (I think they're capacitive yes?), including power, behave differently between each monitor, one of them is okay, the others take a bit of work to make them respond. I'd rather have 'hard' buttons instead of this unreliable implementation, or is it bad quality control, or both!?
Azfar J
2 Posts
0
February 25th, 2014 16:00
Hi,
does this problem still exist??? I am using Asus G750JX with gtx770m laptop. I just order the monitor due to discount. If i knew earlier, i would change my mine. Can i still cancel the order?
NRobert
4 Posts
2
February 26th, 2014 05:00
Hello, Chris, please understand that the problem with U2414H is more than just the color problem. I understand that if you connect the monitor through HDMI, the color range is limited by nvidia but there is a tool to unlock so that's not really a problem, the problem which Dell doesn't seem to care is that U2414H is having PROBLEMS with DP connection and ALL the computer are picking up the signal as HDTV not as PC, even the 2 biggest websites of monitors reviewers stated that there are some issues so i don't understand what is so hard for dell to actually look into it and clarify this. Sorry if i sound a bit aggressive but I'm tired seeing this going for months now, there is a issue, accept that and pass it along or try to ask the tech team if there is any news about this, and don't get me wrong, i appreciate that you are trying to help us all the time but i just see that Dell doesn't want to acknowledge that there is a problem with U2414H, i love Dell products, i want to use them! Thank you!
fredrik.r
11 Posts
4
February 26th, 2014 09:00
I find this a bit odd though. HDMI as I understand have had problems for a long time when using Nvidia as a graphiccard, AMD has solved this with an global switch for the colors (Doesn't solve the fact that the gpu treats the screen as a HDTV though). The problem with HDMI is that it's an "universal" connector and the resolution in this case is indeed a HDTV resolution (1080p) and this makes the gpu confused and relies on the EDID information from the monitor which in most cases will end up with an HDTV signal. Displayport as I know it is a PC exclusive connection and therefore the monitor should be treated as monitor not HDTV. It works for DVI which also are a PC exclusive connection. I will watch this closely since I've recently had an Eizo screen connected with Displayport and no problems there with the resolution and colors, so far this screen is the only monitor with these issues.
Azfar J
2 Posts
2
February 26th, 2014 10:00
If Dell wont find any solution to this problem, I may as well cancel my order/ask for a refund, I am really eager to use this monitor as multi display setup. Looks like I have to find other alternative
DELL-Chris M
Community Manager
•
56.9K Posts
0
February 28th, 2014 21:00
Here is the AMD option to choose Full 0-255
DELL-Chris M
Community Manager
•
56.9K Posts
0
March 1st, 2014 10:00
xammax90,
As we stated earlier, it is not a problem. If the nvidia driver calls our monitor HDTV, you can still go in and change it to fill 0-255. Plus, when you open the monitor OSD (On Screen Display)- Color Settings and change the Input Color Format to RGB, the correct resolution is listed as 1920x1080 60Hz.
djmooney2
1 Message
0
March 1st, 2014 10:00
fredrik.r
11 Posts
1
March 2nd, 2014 02:00
As i mentioned in an earlier post these settings only apply to video. They will do nothing to your other applications/games & windows. The only time you will notice a difference is when you turn on a movie or whatever in Windows Media Player or another player.
getmonitors
1 Message
0
March 3rd, 2014 10:00
The proper fix is this tool, you must run it then select full color range, then restart for safe measure.
fredrik.r
11 Posts
0
March 3rd, 2014 11:00
I wouldn't call that a proper fix, it's an hack for the registry to enable full RGB. The proper way should be sending the right information from the screen when using Displayport and also Nvidia enabling a setting which you can choose wether to go with limited or full RGB signal.
dr0
7 Posts
0
March 3rd, 2014 16:00
The thing is that this utility doesn't do anything to DP connection. Actually it only affects HDMI connection.
See source code:
fredrik.r
11 Posts
1
March 7th, 2014 14:00
Sadly yes
This should be in Dell's interest to actually solve this since there's probably a lot of Nvidia users out there with this issue but for now it looks like we are ignored...
N3ILA
1 Message
1
March 7th, 2014 23:00
First off I do not own the Dell U2414H "monitor" but I was about too. After three days of research, looking for a great 1920 x 1080 IPS monitor which needs to have a low response time, next to no input lag, show no ghosting, no PWM, to be as color accurate to D65, 2.2, along with a good native contrast ratio achieved through the displays OSD only because this is for my PS4. U2414H fits that bill extremely well but when things seem to good to be true they usually are. When I read the U2414H has two HDMI ports I said oh great one for the PS4 and one for my Directv Dvr awesome. Oh wow and a mini displayport perfect for my MacBook Pro. I said to myself finally each device will have its own connection to the monitor I wont have to keep swapping cables per device usage. Then I read the U2414H is factory calibrated which is awesome as hopefully it would weed out panels with serious issues therefore increasing quality control. Even though I have a i1Display Pro to calibrate the display myself, the Konica Minolta Color Analyzer dell uses is worlds better. Sounds perfect doesn't it. Was the U2414H calibrated at the factory for limited range 16-235, full range 0-255, sRGB or Rec. 709? U2414H is calibrated for sRGB at the factory by the way which last time I checked isn't the correct color profile for HDTV's its Rec. 709. I understand the two profiles are similar but then why wasn't the U2414H calibrated for Rec. 709 instead. I mean since AMD and Nvidia want you to do that and dell has no choice in the matter. Well except for the fact that dell chose to calibrated the monitor for sRGB 0-255 full range PC levels. In any case or whatever BS PR CR spin is going on there's always a choice. Obviously Dell isn't a subsidiary to either AMD nor Nvidia. So even if they are pushing limited range 16-235 over all inputs on the U2414H that's fine works great if I would connect the display to a game console or to directv like I had planed too but doesn't help me out in OS X there's no Nvidia control panel there are workarounds to it but why make your customers half to jump through all the hoops only thing to gain is a loss. I maybe thinking way outside the box on this one here so please bear with me as I'am thinking so hard that the blood vessels in my head might pop... okay we have this thing, whats it called oh oh right the OSD which ... which controls. controls.. controls... the monitors settings. Eureka! why not to have the option to be able to set full range 0-255 and limited range 16-235 per input in the OSD.
chucknelson
2 Posts
0
March 10th, 2014 18:00
Just wanted to report my experience on this thread. I received two U2414H monitors late last week and have been experiencing multiple behaviors mentioned already:
I'm probably going to switch to DVI -> HDMI connections since my video card has two DVI outputs, but I really hope this can be figured out through driver updates or other methods. Displayport is supposed to be the future, but it looks like all of the bugs aren't worked out yet. Not really sure what hardware or software is at fault, but it is very unfortunate, these monitors seem very nice (and they're Ultrasharps!).
P3RMAFROST
2 Posts
1
March 11th, 2014 01:00
Hey,
I brought 3 of these monitors (U2414H) and I've had them for a week now. They look very nice and the colour profile is fine on my set up, the picture is lovely.
I have a single Radeon 7970 and the monitors are daisy chained using DP1.2 cables provided.
If my PC goes into standby/sleep mode, and I try to wake it up as per normal, all threes monitors will not come back on, I have to power the first monitor off and on via the front power button. This brings the monitors 'back-to-life' but everything has been reset, it's like it's the first time the PC has recognised and installed the monitors - desktop gets reset, I'm asked again if I want to configure the sound output etc etc. Quite annoying considering DP1.2 is meant to be the next big thing.
I've also noticed the OSD buttons (I think they're capacitive yes?), including power, behave differently between each monitor, one of them is okay, the others take a bit of work to make them respond. I'd rather have 'hard' buttons instead of this unreliable implementation, or is it bad quality control, or both!?
Clad I didn't pay full price for them!