Outlook

Question

When I begin typing an address in to 'TO' box on Outlook e-mail, a number of names pop up, several of which are either wrong or have old outdated addresses.  How do I delete them even though they no longer exist in my address book?  Also, why doesn't Outlook bring up the address from my current address book the way Outlook Express does?  It seems that Outlook only brings up addresses from the inbox mail.

Mary G · Answer

Outlook has the ability to 'learn' which addresses are obsolete. Right click on the ones you no longer want to show and delete them. BTW, You should mention which version of Outlook you have when posting. There are vast differences between versions. Second question: Outlook doesn't use the address book as such. You have to import the OE addresses into Contacts in Outlook for it to work properly.

lrs212 · Answer

Thank you.  I did import the book, but it doesn't seem to use it the same way as OE.  Thank you for your response.  btw, I'm using Outlook for XP.

lrs212 · Answer

I right clicked on the name after I started to type in the first name and 5-6 names came up in a box but nothing happens.  At what point do I need to right click?

JBravo · Answer

Regarding those obsolete entries, try this:
When you see them on the drop down list use the down arrow key on your keyboard to scroll down to one so that it is highlighted. Then hit the "delete" key on your keyboard. See if that does it.

lrs212 · Answer

Duh.  That was simple enough.  Thanks.  I thought I tried everything.

Mary G · Answer

You start typing and when an incorrect name pops up, Select the unwanted name using the UP ARROW or DOWN ARROW. (I've found that right clicking works, too) Press DELETE. This is from Outlook's help under 'Auto complete.'

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