U2312HM left side hue and pixelating

Question

Hello, I bought 2 of those monitors a year ago (U2312HM) and a few days ago one of them decide to act funny. The left side is having a red colored hue and the screen is now pixelated too. I did try another cable and changing the computer. Nothing changed. I did the factory reset on it and nothing changed too. I did the self test and I clearly see the problem on the gray screen during the test. I don't really know what to do next? Thank you

franky3 · Answer

alright ! Tthank you very much !

DELL-Chris M · Answer

franky3,Since it fails the BID (Built-in Diagnostic), if should be exchanged.* Go back to the top of this Monitor Forum* Open 'FAQ Monitor'* Open 'No Dell Service Tag number? Exchange instructions'

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