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March 6th, 2014 05:00

Dell Inspiron N5010 Ram compatibility issue

I have read somewhere in the forums that my dell inspiron n5010 can support ddr3 12800 1600mh so I went ahead and purchased some ADATA ddr3 1600(11) agx8 so-dimm AD3S 1600W4G11-S

You can see the link I bought it from here:

http://www.ebay.co.uk/itm/151237358173?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649

I bought 2 of these 4gb ram modules and installed them in my laptop. When I turn my laptop on it trys to start but shows some lines on the screen and sometime like an old tv running analogue signal and showing snow. It then turns off on its own after about half to one minute.

When I go to the bios I can see that the system has recognized 8gb of ram but it says speed 1066mh.

I don't know what the issue is so if anybody knows or has a suggestion to fix this please reply to this post.

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87.5K Posts

March 6th, 2014 06:00

RAM speed is CPU-dependent - if you have an i5 or lower CPU, 1066 MHz is the fastest you'll get even with faster memory installed.

Try the modules one at a time in each socket - you may have a bad module or a bad memory socket.

March 6th, 2014 09:00

I have tried each module separately in each ram socket but still get an error a blue screen when it tries to load windows.

i then installed memtest86 on a USB and tested my old ram and it works fine and says memory test pass. When I try with the new ram chips it tries to start the process and then the screen goes weird and shows snow and basically you can't see anything and then the laptop switches off on its own.

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March 22nd, 2014 11:00

I am having the same issue. Tried to install 2x4GB crucial ddr3-1600 modules in to my N5010 running windows 8.1. The computer would past the bios screen and fail. Ran a diagnostic via F12 on startup, would fail the CD rom test, passed the video test, and than the screen would appear like 8bit Technicolor vertical stripes. I let this run for a few minutes to see if it would sort itself out with no result. I reinstalled the original 2GB module and was able to reboot in to windows 8.1 without issue. As it is a work laptop, I took the memory to a different, identical N5010 laptop running windows 7. The system booted and recognized the RAM without any problems. I brought the memory back to my machine and tried the whole process again. I got the same boot issue. I started with my original 2GB in my machine and formatted the computer using an old Windows 7 ultimate disk. I finished the fresh OS install, updated all the drivers from Dell and all of the Windows updates. After I was sure that no more updates of any kind were available I tried the new RAM again and still got the same vertical colored bars and failure to boot. I know the memory works, but I cant pin down why the new memory isn't being recognized by my computer. Any assistance would be appreciated. Fuyu

January 4th, 2016 19:00

I'm having the same problem with my N5010 and a 2x4GB PNY kit.  MN8GK2D31600LV.  Has anyone found a solution?

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March 9th, 2017 13:00

Hello everybody,

  I had the same problem. I have a Inspiron N5010, which came with 6 Gb (4+2) and I tried to upgrade to 8 Gb. First tried a new 4gb + the old 4gb. I didn't work. Today I tried (at the store, with difference memories like the crucial ddr3-1600 that was mentioned above) and no luck. Actually, it gets quite scary, because in my case, with the new memories sometimes it starts and then crashes badly (I use Ubuntu, no Windows here). When I go back to the original memory, usually first I get blank screen with 8 shorts beeps. That's is video problem, but I think it is because the video uses the memory (shared). I found out that if you connect another monitor (into the HDMI output), try to boot a couple of times (it won't, actually it won't do anything), and then disconnect the external screen and try to boot, it will boot (always with the old memory). The guy from the store told me that maybe it is a BIOS problem. It could be (mine is the A10, 11/17/2010!). The latest is A15 (05 Mar 2014). So maybe I can try that, but before trying to do so (and possibily finally killing my computer) anyone has found any solution for this? Thank you in advance. All the best. Lorenzo.

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