I suggest you reseat a few components, like memory, hard drive and optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.
It seems like an issue with the motherboard. Please reply us with system service tag, Name and your contact details so that we could check and assist you. To send a private message, click on my name and select ‘Send private message’.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
June 6th, 2014 21:00
Hi Sofilly,
I suggest you reseat a few components, like memory, hard drive and optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.
http://dell.to/18r60nI
Sofilly
2 Posts
0
June 6th, 2014 22:00
Hi thanks for the advice, tried all of the above and it still won't turn on. Is there anything else I could try?
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
June 12th, 2014 10:00
Hi Sofilly,
It seems like an issue with the motherboard. Please reply us with system service tag, Name and your contact details so that we could check and assist you. To send a private message, click on my name and select ‘Send private message’.