46 Posts

July 24th, 2014 04:00

Just a thought as I've had strange problems with these monitors? Try connecting your monitor to a standard USB 2 port on your Mother Board? as I couldn't get my X-rite Pro 1 Display to work on the USB 3 ports on these monitors and I had some HDD crash while connect to a USB 3 port so I've stopped using them. Hope this helps.

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7 Posts

July 24th, 2014 16:00

I tried and it didn't help.

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7 Posts

September 13th, 2014 15:00

Hello,

are there other suggestions?

Thanks

Community Manager

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56.9K Posts

September 13th, 2014 16:00

Be sure that Display Port 1.2 is DISABLED in the OSD (On Screen Display) -Display Settings. Remove the 1.5.3, reboot. Install the 1.5.1 version. Reboot. Retest.

http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=70JPG

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7 Posts

February 22nd, 2015 15:00

I did as suggested, but I also downloaded the latest version of the i1 Display Pro (from X-Rite) to get the latest drivers, then I installed the customised version by Dell (the installer did not overwrite the X-Rite communication driver, it only installed the additional binary from Dell). Now it works.
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