Inspiron 1545

Question

Hello, My laptop suddenly crashed, and every time I reboot I get an error message 'No hard drive detected', and 'No bootable devices'. I went to the System Setup page. In the system information section, it says: Hard Drive: I removed the drive and reseated it, the issue was still there. Plugged the drive into another system, still no boot. Then plugged it as a secondary drive through a USB to SATA cable, but the drive did not show up. My first question is, does this mean the hard drive dead? I had been hearing some clicking sounds for a while (several months, happening occaasionally). But before this crash happened the sound seemed to have gotten worse. My second question is, if I replace the hard drive and put a 'recovery disc' which I had created when I got the new laptop, will I be able to reinstall windows or do recovery media only recover to factory condition if Windows is already installed.   Any help would be appreciated.

30yearexpert · Accepted Answer

HI, Yes that sounds like a HDD failure, you are on the right track. New drive and  Recovery CD's that came with computer, your golden. Tell us how it went....

ejn63 · Accepted Answer

As you can see, your hard drive needs to be replaced. If you did not prepare recovery media when you received the system, you will need to contact Dell to purchase that (it hasn't been shipped with new systems for several years now), as you'll need it to reload the OS once you replace the hard drive.

behrazv · Answer

Thank you for your response. Just in case it provides further information about the problem, here are the Diagnostics Test results: Hard Drive test errors: 0F00:1344 Msg: DISK - block 81936 can't read, replace disk. (... same error for several other blocks.) 350F:065B Msg: DISK - DST self-tets electrical error 350F:0244 Msg: DISK - block 81936 can't read, replace disk (... same error for dozens of other blocks (e.g. 24578947, 24580512, etc.)) 350F:0444, 350F:1A44 (... again, both of these for dozens of blocks.) Basically only the SMART test passed. Also, does this Recovery CD come with all DELL orders? I do remember manually making a backup or restore-to-factory-condistions DVD, but I do not remember getting a Reinstallation CD. Thanks a lot for your help.

Here is the link to order your recovery cd's:

Dell Backup and Recovery Media Request Form (For US and CA Only):

https://www.dell.com/support/diagnostics/us/en/19/nondiagnostichome

30yearexpert · Answer

Thank you for your response. Just in case it provides further information about the problem, here are the Diagnostics Test results: Hard Drive test errors: 0F00:1344 Msg: DISK - block 81936 can't read, replace disk. (... same error for several other blocks.) 350F:065B Msg: DISK - DST self-tets electrical error 350F:0244 Msg: DISK - block 81936 can't read, replace disk (... same error for dozens of other blocks (e.g. 24578947, 24580512, etc.)) 350F:0444, 350F:1A44 (... again, both of these for dozens of blocks.) Basically only the SMART test passed. Also, does this Recovery CD come with all DELL orders? I do remember manually making a backup or restore-to-factory-condistions DVD, but I do not remember getting a Reinstallation CD. Thanks a lot for your help.

Here is the link to order your recovery cd's:

Dell Backup and Recovery Media Request Form (For US and CA Only):

https://www.dell.com/support/diagnostics/us/en/19/nondiagnostichome

Locked Topics – Laptops General

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