Please click on this link for troubleshooting the issue you are facing: http://dell.to/1fOpQ2C
Run the Microsoft Fix-it and Computer diagnostics available on the link.
Keep us posted on the results.
Thanks and regards. Babita S #iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
Thanks for the quick response. My laptop in-built speakers are not working properly. There is lot of static in the output. http://dell.to/1fOpQ2C link was not much helpful. Could you please let me know what would be the issue.
Is it because of driver issue of some thing else? I don't think it is hardware issue because I had run the dell diagnostics and found no issue with the hardware.
Please update audio drivers and BIOS by clicking on this link: http://dell.to/1smvNs1 . Download the driver after selecting correcting Windows version and install.
Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to replace the BIOS chip or motherboard. Disconnect all external devices and remove any disks from the optical drive prior to updating the BIOS.
Keep us posted on the results.
Thanks and regards. Babita S #iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
We hope the link was helpful in resolving your query.
Please reply if you have further queries, we would be happy to assist.
Thanks and regards. Babita S #iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
DELL-Babita S
3 Apprentice
•
1.3K Posts
0
May 6th, 2014 13:00
Hi Hari,
Welcome to Dell Community Forum.
Please click on this link for troubleshooting the issue you are facing: http://dell.to/1fOpQ2C
Run the Microsoft Fix-it and Computer diagnostics available on the link.
Keep us posted on the results.
Thanks and regards.
Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
hariprasad511
2 Posts
0
May 7th, 2014 01:00
Hi Babita,
Thanks for the quick response. My laptop in-built speakers are not working properly. There is lot of static in the output. http://dell.to/1fOpQ2C link was not much helpful. Could you please let me know what would be the issue.
Is it because of driver issue of some thing else? I don't think it is hardware issue because I had run the dell diagnostics and found no issue with the hardware.
Regards,
Hari
DELL-Babita S
3 Apprentice
•
1.3K Posts
0
May 7th, 2014 14:00
Hi Hari,
Thank you for your reply.
Please update audio drivers and BIOS by clicking on this link: http://dell.to/1smvNs1 . Download the driver after selecting correcting Windows version and install.
Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to replace the BIOS chip or motherboard. Disconnect all external devices and remove any disks from the optical drive prior to updating the BIOS.
Keep us posted on the results.
Thanks and regards.
Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
DELL-Babita S
3 Apprentice
•
1.3K Posts
0
May 9th, 2014 15:00
Hi Hari,
Greetings.
We hope the link was helpful in resolving your query.
Please reply if you have further queries, we would be happy to assist.
Thanks and regards.
Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.