2 Intern

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808 Posts

April 25th, 2004 22:00

Buy a Dell?  Sorry can't help you, I have owned Lexmark before, have the x63 sitting in the spare room. It needs a file running to print, but when I have it running, my laptop won't go into hibernation when I close the lid. And Lexmark's email tech support was only emailing me once a week to help. I tried everything they wanted, but it never worked. So I purchased the Dell A960 and now everything works fine.

 

4 Posts

April 25th, 2004 23:00

Thanks Odius! I can relate to what you're saying. I got tired of their slow replies too, so I called. I couldn't understand 2 words she said. So I gave up and bought an Dell A940. Should be here tomorrow.

I guess I just got a bad cartridge. All that would come out is blue and yellow. So I did what they said and let it set on a damp paper towel, then I cleaned the print nozzles...over and over I did this. Finally I saw some magenta. After a dozen cycles of clean and set on damp towel, I finally got the magenta to print a line as big as the blue, but then I had NO YELLOW!!! Now my print is purple! LOL!! This has been so frustrating! I'll just save this one for my daughter's computer. Thanks for your advice!

2 Intern

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808 Posts

April 26th, 2004 00:00

After reading these forums, I was scared to buy a Dell Printer, but I do realize that only a small percentage of Dell owners actually come here or even know of this forum. So far I have owned one for a couple weeks, faxed about 600 pages, and made dozens of prints. Only used the scanner once, but I haven't had any problems. Oh well, good luck on the Dell Printer.
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