That explains it then, they sent you the "new" model when it was released but messed up and sent you the folio for the older one. It appears as though all Dell did was sacrifice RAM memory so they could improve the already low screen resolution while maintaining a price point for the devices. As mentioned in other threads, there's also no magnetometer, no vibration ability, a very poorly place USB / charge port and a continuing list of other issues with these tablets including the screen randomly going black and requiring pressing the power button to get the display back.
Where did you see the "new" android Venue 8 advertised with 2GB of RAM? I read several articles prior to the release date expecting it would come with 2GB (mostly out of disbelief Dell would sell an upgraded product with LESS memory than it's predecessor). I bought the prior model with 2GB in June 2014 and was hoping the newly released model wasn't going to be less memory, and I could get the newest one instead with better screen resolution and hopefully more features that should be included for the asking price. This doesn't seem to be the case now as all the new android models are only listed with 1 GB.
As far as the folio, it is an absolute piece of garbage. The little rubber pads to hold it in landscape mode fell off almost immediately and you have to lay the folio flat and open to charge the tablet.
When I was going through the process of ordering my new Inspiron laptop, I was offered the choice of adding a tablet to my order, for a discounted price (forgot the price). I chose the 8" tablet. It said that the tablet would be 16 GB with 2 GB RAM (Android). I was then prompted to add an accessory. I then selected the Venue 8 "folio case"...
Apparently Dell recently changed the specs on the "new" Venue 8 tablet (reduced to 1 GB RAM, new device body, etc). However, it appears that I placed my order before the website was updated with the "new" information... This resulted in me receiving the "new" Venue 8, with the old style folio case.
Observation: Upon further investigation, it appears that the "new" Venue 8 is using the old Venue Pro body...
DELL-Terry B
4 Operator
•
3.5K Posts
0
July 23rd, 2014 14:00
GadgetGeek,
I may be able to help. I will be sending you a friend invite shortly.
TB
computerbasicsm
11 Posts
1
July 23rd, 2014 14:00
That explains it then, they sent you the "new" model when it was released but messed up and sent you the folio for the older one. It appears as though all Dell did was sacrifice RAM memory so they could improve the already low screen resolution while maintaining a price point for the devices. As mentioned in other threads, there's also no magnetometer, no vibration ability, a very poorly place USB / charge port and a continuing list of other issues with these tablets including the screen randomly going black and requiring pressing the power button to get the display back.
computerbasicsm
11 Posts
0
July 23rd, 2014 09:00
Where did you see the "new" android Venue 8 advertised with 2GB of RAM? I read several articles prior to the release date expecting it would come with 2GB (mostly out of disbelief Dell would sell an upgraded product with LESS memory than it's predecessor). I bought the prior model with 2GB in June 2014 and was hoping the newly released model wasn't going to be less memory, and I could get the newest one instead with better screen resolution and hopefully more features that should be included for the asking price. This doesn't seem to be the case now as all the new android models are only listed with 1 GB.
As far as the folio, it is an absolute piece of garbage. The little rubber pads to hold it in landscape mode fell off almost immediately and you have to lay the folio flat and open to charge the tablet.
GadgetGeek
2 Posts
0
July 23rd, 2014 13:00
@computerbasicsmobilepc
When I was going through the process of ordering my new Inspiron laptop, I was offered the choice of adding a tablet to my order, for a discounted price (forgot the price). I chose the 8" tablet. It said that the tablet would be 16 GB with 2 GB RAM (Android). I was then prompted to add an accessory. I then selected the Venue 8 "folio case"...
Apparently Dell recently changed the specs on the "new" Venue 8 tablet (reduced to 1 GB RAM, new device body, etc). However, it appears that I placed my order before the website was updated with the "new" information... This resulted in me receiving the "new" Venue 8, with the old style folio case.
Observation: Upon further investigation, it appears that the "new" Venue 8 is using the old Venue Pro body...
zbestwun2001
3 Apprentice
•
8.8K Posts
0
July 23rd, 2014 14:00
GadgetGeek
If your tablet appears to be using the old Venue Pro body, shouldn't the the fact that they sent you the old folio cover fit the tablet?
If not, why?
Let's see if DELL-Terry B can help you out here?
Z
zbestwun2001
3 Apprentice
•
8.8K Posts
0
July 23rd, 2014 16:00
GadgetGeek
I think you're going to have to call tech support, (sorry about that), to get this straightened out.
You can try using this form, fill it out and submit it, it will escalate this issue. Give them a few days to get back to you but THEY WILL.
Keep me update.
Z
mr.az
1 Message
1
December 1st, 2016 23:00
can i ask if the product is water proof?