3 Posts

December 25th, 2014 16:00

I had the same problem. You are not updating your driver properly. First download and save the new drivers to your computer. Then go to device manager and click your network adapter. Open driver section and then driver details and copy where and how exactly this drivers are called.These are the 2013 drivers.Then go back and chose the option to delete the drivers.Then go to C/windows/systemt32/drivers and look for the drivers again by the name you copied before and delete them manually. If you dont delete then manually windows will automaticly will reinstall them again even if you run the new drivers exe file. After you erase them manually go back to device manager and click "scan for hardware changes"-- you are suppose to see a network driver in the device manager but unrecognized and without drivers installed. Now run the driver exe file you first downloaded from Dell with the most recent drivers , but right click the file and RUN AS ADMINISTRATOR. After the program runs it will ask you to reboot. Reboot and go again to device manager and make sure the driver last numbers changed from 101 to 201. It will still say driver date as 2013 BUT the driver number itself will change to end in 201 and you will know the driver changed. Now right click again the network card and go to properties and then advanced tab. You will have to configure that long list of properties to suit you better. All the parameters are set to moderate or minimun , so go one by one and set then to both a,b,g and n compatibility whenever it applies. I cant put here all the variables since they are a lot but most are self explanatory if you know a little about routers. Set them all to the maximun bandwith over speed and to the best compatibility within the a/b/g/n bands. If you did everything correctly go back and run speedtest.net and you will get a big improvemen. Mine would not go farther than 2.5Meg of speed and then after the changes it went up to 25Meg speed. I still consider this network card not good since lesser portable PC from ASUS and ACER which I own both have double band network cards that accept botht the 2.5Gb and 5.0Gb modern standards. Im still evaluating this pc but the hard drive makes everything too slow and if you add a 250GB SDD(thus breaking your warranty), you will have to invest 100 dollars more and then this laptop will be in the range of much better PCs to be had with an i5 for that amount. Dell if you are reading this, tell me exactly how hard it was for you to include a double band network card in this laptop that would occupy the same space as the present one
? And how hard was to add a SDD with at least 128Gb?? (a 60 dollar drive on today's market-much less for a company like DELL???) Really I was a long time Dell fan for the last 10 years, but the devil is in the details and I dont know who you have as master IT guy designer, whoever he is, he is not thinking straigh. Compared to the rest out there, Dell is positioning itself in the end price/performance wise. This could have been a great laptop out of the box and an keeper, but the greediness and lousy hardware chosen in the design just dont make it for this price range. Hope this helps whoever else is having this problem. As for me , I know I can troubleshoot and fix all the problems with these tablet but why should I if my acer switch 10 and asus t200 ,even with a slower pcu, are faster from the box without me having to mess with them???

3 Posts

December 25th, 2014 16:00

I had the same problem. You are not updating your driver properly. First download and save the new drivers to your computer. Then go to device manager and click your network adapter. Open driver section and then driver details and copy where and how exactly this drivers are called.These are the 2013 drivers.Then go back and choose the option to delete the drivers.Then go to C/windows/systemt32/drivers and look for the drivers again by the name you copied before and delete them manually. If you dont delete then manually windows will automaticly will reinstall them again even if you run the new drivers exe file. After you erase them manually go back to device manager and click "scan for hardware changes"-- you are suppose to see a network driver in the device manager but unrecognized and without drivers installed. Now run the driver exe file you first downloaded from Dell with the most recent drivers , but right click the file and RUN AS ADMINISTRATOR. After the program runs it will ask you to reboot. Reboot and go again to device manager and make sure the driver last numbers changed from 101 to 201. It will still say driver date as 2013 BUT the driver number itself will change to end in 201 and you will know the driver changed. Now right click again the network card and go to properties and then advanced tab. You will have to configure that long list of properties to suit you better. All the parameters are set to moderate or minimun , so go one by one and set then to both a,b,g and n compatibility whenever it applies. I cant put here all the variables since they are a lot but most are self explanatory if you know a little about routers. Set them all to the maximun bandwith over speed and to the best compatibility within the a/b/g/n bands. If you did everything correctly go back and run speedtest.net and you will get a big improvemen. Mine would not go farther than 2.5Meg of speed and then after the changes it went up to 25Meg speed. I still consider this network card not good since lesser portable PC from ASUS and ACER which I own both have double band network cards that accept botht the 2.5Gb and 5.0Gb modern standards. Im still evaluating this pc but the hard drive makes everything too slow and if you add a 250GB SDD(thus breaking your warranty), you will have to invest 100 dollars more and then this laptop will be in the range of much better PCs to be had with an i5 for that amount. Dell if you are reading this, tell me exactly how hard it was for you to include a double band network card in this laptop that would occupy the same space as the present one
? And how hard was to add a SDD with at least 128Gb?? (a 60 dollar drive on today's market-much less for a company like DELL???) Really I was a long time Dell fan for the last 10 years, but the devil is in the details and I dont know who you have as master IT guy designer, whoever he is, he is not thinking straigh. Compared to the rest out there, Dell is positioning itself in the end price/performance wise. This could have been a great laptop out of the box and an keeper, but the greediness and lousy hardware chosen in the design just dont make it for this price range. Hope this helps whoever else is having this problem. As for me , I know I can troubleshoot and fix all the problems with these tablet but why should I if my acer switch 10 and asus t200 ,even with a slower pcu, are faster from the box without me having to mess with them???

December 26th, 2014 16:00

From my experience, there is this new trend with wifi hacking in apartments and public places.  It is not the driver that is the problem.  Try to use some arp table protection.  Why?  Arp is the wireless router table in your case.  What happens is there may be a middle man that is redirecting the SSID to them and then to the wire router as a rerouted bridge.  That could slow down your connection.  The basic idea of an ARP table is to make a pool of DHCP network connections so if there is one router that goes down then the rest pick up the slack.  The issue is a naughty network node that redirects to somewhere else.

Software that I know.
I believe zonealarm protects the ARP table and also a free software called XARP.

3 Posts

December 29th, 2014 12:00

it have nothing to do with hacked modems . I had the same problem and I know what I am doing. I have 4 other laptos and PCs at home and the only one with this problem is the Dell. I went thru my modem and router security and changed the passcodes after master resetting the modem and router and the results were the same. This is not the first time Dell does this with a network card. Here in the forums you can see this same similar problem on other Dell network cards and Dell never did anything about it ,mostly other users have posted solutions or tried to ,but the problem never went away. The Dell drivers for these network card simply are not well programmed. They buy these network cards by the thousand to the chinese but then they are sloppy with the dirver creation and continuos update. Most people that dont know anything about computers just think they got a slow computer or that they have to upgrade to the next i5 or i7 processor. But the thruth is that Dell can not just go an buy a good and proved double range network card from Intel like Asus and Acer do , and in the process they completely cripple what would be an otherwise good product. I though I would give then the chance, thinking they have improved their game but they are going backwards not forward. No need to be a fanboy or to assign the fault to imaginary "hackers". SImply the Dell drivers and cards are not stable and the only thing that will change that is if you know what to buy and go and buy an intel network card and install it yourself or just buy another brand of pc. Loof for a thread in this forum  named " Problem with Dell Wireless 1704 802.11b/g/n " and you will see the same problem from several people since 2012 and not a single positive answer that would get rid of the problem completely. The 17xx  series of network cards is *** and they know it. Other people that dont care about internet speed fluctuations or dont even know how to measure it are the bulk of buyers that will keep buying them.

[View:en.community.dell.com/.../19466262]

1 Message

April 14th, 2015 09:00

Under device manager my network card shows the .201 driver. It still frequently drops the connection and is slow to get a connection. The connection speed seems a little slow too. I have a number of older laptops and mobile devices that are fine. Any ideas? Is it just a bad network card?

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