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30.3K Posts

October 4th, 2014 12:00

Todd,

When you reinstalled the operating system, did you install the Dell System Software (if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Dell System Software and the chipset drivers and follow the list.

Rick

3 Posts

October 4th, 2014 15:00

Thanks Rick. I probably did not do them in the correct order. At this point I started over, have installed Windows Vista 64-bit, and running updates on Vista then will install drivers. Is it okay to do the windows updates first?

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16.1K Posts

October 5th, 2014 17:00

Thanks Rick. I probably did not do them in the correct order. At this point I started over, have installed Windows Vista 64-bit, and running updates on Vista then will install drivers. Is it okay to do the windows updates first?

Yes use, WSUS Offline Update for best results. See here:

http://dellwindowsreinstallationguide.com/wsus-offline-update/

Also provide hardware IDs if you need help with the drivers, see here:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

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