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January 28th, 2015 14:00

New Inspiron 17 5000 series -- dropping wireless connection

I have the same problem. The computer randomly drops the wireless connection. If I restart, it gets it back but this is a slow process and very annoying.

7 Technologist

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7.1K Posts

January 28th, 2015 20:00

Hi Erinwfs,

Please punch in the system service tag or express service code from the link below. Then Click on System configuration tab and then Click on Components and find the wireless card of the system and then download the wireless card driver found under Network section.

http://dell.to/18r60nI

Please let me know if this helps.

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