Inspiron 3521 late 2012 - WiFi and Bluetooth drive not installing win 8.1

Question

So I have this Inspiron 3521 that the harddrive went south on me. I replaced the harddrive and tried to use the recovery USB I created, but it failed over and over. I ended up having to install Win 8.1 from a Install USB to get the computer going. In doing so I lost the drivers and downloaded them from DELL and installed them in the order that was listed by Dell. The three times I did a complete in stall of Win 8.1 the downloaded driver for the Networking failed when it came to the Bluetooth. It also tells me in the Management tool that the Net Work Controller drive is not installed but I can not find one to install.  The Network adapter is the Realtek PCIe FE Family Controller and it is showing up in the network adapters and is working with hardwired network. I has installed Win 8.1 three times and gone through the drive install in the correct order. I need some help figuring this out. The WiFi worked before the hard drive crashed. Can anyone help me figure out why the drivers won't install and why I can't see the WiFi options.

DELL-Terry B · Answer

The LAN card is the Realtek controller, but you will need to install the Wireless / Bluetooth adapter as well.

The model of your notebook usually ships with the Dell 1703 to 1705 wireless / Bluetooth adapter and drivers may be downloaded here.

Dell Wireless 1704

Dell Wireless 1703/1705

Please let me know if this helps.

TB

Locked Topics – Laptops General

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