Please reply us with the exact Dell system model you have so that I can check and assist you or please private message us the system service tag so that I can check the system configuration and confirm you the details. To send a private message, click on my name and send private message.
Dell Inspiron N5010 has not been tested for Windows 8.1 operating system. I would suggest you to download and install the Card reader driver on the system using the compatibility mode. You will find card reader driver listed under chipset section. Please enter your service tag # on the link below, click on ‘Get drivers and downloads’, select the OS, then download the card reader driver from chipset section onto the system and install it.
Thanks for your suggestion but I downloaded the correct file and installed it in compatibility mode trying both Win 7 and Vista modes but neither worked. My card reader is therefore still unusable.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
November 28th, 2014 21:00
Hi seedymofo,
Please reply us with the exact Dell system model you have so that I can check and assist you or please private message us the system service tag so that I can check the system configuration and confirm you the details. To send a private message, click on my name and send private message.
seedymofo
3 Posts
0
November 29th, 2014 02:00
Hi
Its an Inspiron 15 (N5010, Early 2010) / 5010-8527
Thanks
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
December 1st, 2014 07:00
Hi seedymofo,
Dell Inspiron N5010 has not been tested for Windows 8.1 operating system. I would suggest you to download and install the Card reader driver on the system using the compatibility mode. You will find card reader driver listed under chipset section. Please enter your service tag # on the link below, click on ‘Get drivers and downloads’, select the OS, then download the card reader driver from chipset section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.
seedymofo
3 Posts
0
December 10th, 2014 09:00
Thanks for your suggestion but I downloaded the correct file and installed it in compatibility mode trying both Win 7 and Vista modes but neither worked. My card reader is therefore still unusable.