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November 29th, 2014 13:00

XPS 13 Laptop - Bios Update Failed

Hi -

I've just tried downloading and installing the latest bios update for my XPS 13 laptop, update 3360A18.

When I run the update, from inside Win 7 x64, I get a "ERROR 242 - This is not a valid supported system!"

Does anyone have any ideas what might be causing this, and how I might be able to fix it?

Thanks!

9 Legend

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87.5K Posts

November 29th, 2014 14:00

There are three different XPS13 notebooks - the current 9333 and the older L321x and L322x.  Are you sure you downloaded the correct BIOS?

7 Posts

November 30th, 2014 01:00

Pretty sure - I downloaded the one recommended for my service tag id. I'm guessing that one would be correct?

7 Posts

November 30th, 2014 01:00

Rechecked and I'd entered the wrong service tag - also hit on a XPS 13 - sorry to cause any trouble!

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