Community Manager

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56.9K Posts

December 30th, 2014 09:00

* Get the monitor exchanged. Go back to the top of this Monitor Forum
* Open, "My 24" or smaller monitor does not have a Service Tag"

Community Manager

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56.9K Posts

December 29th, 2014 09:00

Run the P2414H Built-in Diagnostics (page 48) and post pictures or a video of the colored screens.

1 Rookie

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27 Posts

December 29th, 2014 17:00

[View:www.youtube.com/watch]

Here is video link that you have requested. Also if you see screen blue in self diagnostics and blue screen of windows 8. In self diagnostic I only see behaviour in black color.

Let me know your suggestion on this.

1 Rookie

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27 Posts

December 30th, 2014 19:00

Thanks Chris for your response.

So Is this issue with screen right ?

I also have another monitor S2240L and when I look that screen it is complete one color screen.

Again Thanks.

Community Manager

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56.9K Posts

December 31st, 2014 09:00

So Is this issue with screen right?
* Correct.

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