Community Manager

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56.9K Posts

June 16th, 2015 21:00

Are you using the DVI-D Dual Link cable (left one) that shipped in the U2711 box?

4 Posts

June 17th, 2015 01:00

No, I'm using a DVI-D Dual Link cable that I've bought on Amazon because I haven't the original one shipped in the U2711 box. Is that a problem?

4 Posts

June 17th, 2015 07:00

Yes!

As I wrote, I have a DVI-D Dual Link Cable. I take a photo to that! So...is there a possibility to solve this problem? I really need an answer to fix it and using my pc.

Community Manager

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56.9K Posts

June 17th, 2015 07:00

Do the pins on your amazon cable look like the one on the left in the picture from my previous post?

Community Manager

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56.9K Posts

June 17th, 2015 09:00

I would test the monitor and cable on another system to see if the issue is present. If not, the culprit is not the monitor or cable.

4 Posts

June 18th, 2015 04:00

Maybe the problem is generated by the graphic card? I read the tech info of the Intel HD 4600 and it supports the 2K resolution by DVI-D...so I decided to write in ti forum because I didn't get what is the problem!

I don't have another 2K monitor to test the graphic card so I suppose it could be better that I buy a new dedicated graphic card. I mean..this is the final solutiin but if it could be possibile, I want to use the one I have.

By the way, do you think the Nvidia Quadro K2000 can be sole this problem?

Thank you.

Matteo

Community Manager

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56.9K Posts

June 18th, 2015 07:00

"do you think the Nvidia Quadro K2000 can be sole this problem?"
Unknown. Another user with that video card and monitor would have to chime in with their findings.

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