I think yes the AC adapter is recognized, and yes the battery is Dell, now the battery stopped work although the icon shows that "plugged in,charging" .
If all three batteries came from Dell and don't work, you almost certainly have a bad charging circuit on the mainboard.
If they came from a third-party supplier, you'll want to verify that the batteries are in fact new -- and not old stock or used -- before condemning the mainboard as the problem.
ejn63
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June 18th, 2015 06:00
First question: Does the system properly recognize the AC adapter? F2 at powerup to check.
Second question: Are the replacements Dell OEM batteries, or third party ones?
rubas
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June 19th, 2015 09:00
I think yes the AC adapter is recognize
d, and yes the battery is Dell, now the battery stopped work although the icon shows that "plugged in,charging" .
ejn63
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87.5K Posts
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June 19th, 2015 13:00
If all three batteries came from Dell and don't work, you almost certainly have a bad charging circuit on the mainboard.
If they came from a third-party supplier, you'll want to verify that the batteries are in fact new -- and not old stock or used -- before condemning the mainboard as the problem.
ejn63
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87.5K Posts
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June 19th, 2015 16:00
Yes, but when that happens, the system fails to see the adapter - it reports unknown. That's not the case here.
Fabien66
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June 19th, 2015 16:00
You should know that there are cases where the adapter is to be replaced so that the battery is properly charged. I faced this problem recently.