Windows 10 upgrade resulted in SD Card reader not working on my Latitude E6430u

My SD card reader is not working anymore.  I've lost all connections to access my media and can't update photos. I want to go back to Windows 8!! Help answer our questions please.  No media player!!! With no warning this would happen, I wish I never upgraded.  Help please......diloveshockey

Clean Reinstall Windows 10 by making and using a Recovery Drive:

http://dellwindowsreinstallationguide.com/windows-10-rtm/creating-a-recovery-drive-and-using-it-in-windows-10/

According to Dell this Latitude model hasn't been tested for full Win 10 capability:

Product not tested for Windows 10 upgrade

Dell has not confirmed that this product can upgrade to Windows 10. Some drivers, firmware, applications, and connected devices may not work as you would expect.
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The last card reader driver listed for the O2Micro Memory Card Reader in this model was for Win 7. I have no idea if this drive will work with Win 10. 

If the reader is listed in Device Manager, find its exact model number and do a google search for that model. Doing a search for the generic "O2Micro Memory Card Reader" and "Windows 10 driver", I saw a driver on another PC manufacturer's site but I don't know if it will work with your specific model of this reader.

Whatever you do, manually set a system restore point in Win 10 before you install any new driver. So you can quickly revert if there are problems. And you probably should revert back if you want to try
another driver to remove any driver that doesn't work, so you don't have potentially conflicting files on your hard drive.

Be a good idea to back up personal files on external media before you begin this experiment, just to be safe. :emotion-5:

Thanks for the info Ron,

After talking to 3 different people at Dell yesterday the last one found out that the 02 Micro card reader did not yet have a driver that supported Win 10.

He said that he will let me know when it is available and I will also post it here.

Tom

I'm having the exact same issue. I cant find a driver to make it work

Under your machine type - drivers look for a program called Command Update.  I used it on my E6530 and it found some missing drivers for me and installed them.  It appears the program will check all the drivers and put in the latest for all of them.  Maker sure the program is for the OS version you are looking for drivers for!  Good luck

I have E6530 and it doesn't work! I don't want to do a re-install etc. Just an update on the driver would suffice

I have checked SD card does work on my E6530 with Windows 10 Pro.  Booting UEFI, Legacy ROM's off, and Secure Boot on.  I got the drivers installed by using Dell Command Update for Windows 10 and the E6530.  Look for it under System Management, on the Drivers and Downloads page.

Try turning Secure Boot off.

I would like to know if he took my suggestion and downloaded and ran the Dell Command Update.  That program took care of most of my driver issues.  I found a firmware update was needed that was masked as something else.  Just so he knows if he installs the Dell Data Protection he WILL hose the machine completely!

Hi Jon and everyone else;

Thank you for the suggestions. I erroneously listed my model number with an E in front but the actual model # is just 6530u.

I ran the Dell Command Update utility and the card reader still doesn't work. In device driver, I found that the smartcard reader is a O2 Micro OZ776 USB CCID and when I tried to update the driver, it said that I already have the best available driver installed.

Working with Dell, the technician remote controlled my Laptop and agreed that it seems that Lenovo still has not updated the driver to work with Windows 7 - so I guess I'm in a holding pattern here.

I will re-post if and when I find the appropriate drive. Meanwhile I bought a USB SD Card reader on ebay for $2.88 (shipped from California, not China) - Media Mart is the vendor that I got it from.

Thanks again,

Tomwoc

I meant to say Windows 10 in the 3rd paragraph above (I updated my machine from Win 7 to 10 which caused this issue).

Update: I found another driver for the O2 Micro OZ776 that was version 2.1.4.240 (I had ver 2.1.4.238) so I installed that and the card reader still doesn't work.

Tomwoc

Have you looked on both of the other sites, O2 Micro and Lenovo?  Dell is sometimes slow about getting the drivers updated.  For the business class machines they appear to have been a head of the game this time.  Depending on the age of the machine the company, any of them, may not update drivers even though they should.  I found problems with some of my hardware after getting the correct drivers in.  The error message was very misleading as to the issue.  I found I need to update the firmware to resolve the issues.  You might want to look for Chip Set drivers and firmware to see if there are those kind of issues being detected but not addressed correctly.

Did you try turning Secure Boot off in BIOS Setup? If the driver isn't "officially" signed (blessed) by Microsoft, Secure Boot will prevent it from working even if it is the right driver for your hardware.

And let's be clear, a SD card reader is not the same as a Smart Card reader, so drivers for Smart Card readers certainly won't work with an SD card reader. (Smart Card readers are gadgets used to swipe credit cards.)