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Poweredge Amber Health Light After 2 new HDD's
I have an R610 that had an amber health light on Drive 0:1. The config is RAID 1 with only drives 0 and 1 installed.
Dell sent me a new replacement drive and after inserting it and the rebuild completed, the light remained yellow and the OpenManage says failure predicted.
Dell sent me a second new drive. Same thing.
Then the original Drive 0:0 started amber alerting with failure predicted in OpenManage. Replaced that drive. After rebuild, amber light remains.
What shall I try next that I have replaced both drives and Windows is working just fine and the server remains on line.
Thanks!!
DELL-Chris H
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June 10th, 2015 08:00
Medic66,
I would make sure that the server and controller are up to date and current. Once that is done then access the controller and start a Consistency Check. Let me know if that removes the Predicted Failure.
Here are the updates for the server, if needed.
BIOS 6.4: http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=C6MRW
Drac 1.98: http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=78M0V
If you let me know the specific raid controller in the server I can get you the necessary link.
Let me know.
medic 66
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June 10th, 2015 09:00
Is the Consistency Check initiated from the OpenManage program or from the controller program at the time of server power up?
RC
medic 66
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June 10th, 2015 09:00
I found the consistency check in the open manage software and it ran and the VIRTUAL DISK 0 passed.
THe physical disks both are still flashing amber. I will begin the software updates as soon as I come back from lunch.
Chrs...the raid controllers is a PERC 6/i. Let me know if you need anything further on that.
RC
medic 66
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June 10th, 2015 11:00
Chris...no changes have been noticed following the updates you provided above.
RC
medic 66
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June 11th, 2015 07:00
After running over night, I did a second consistency check with no change.