I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.
Open the charms bar by moving the mouse to right top corner of the screen and in the search box, Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.
After the uninstall finishes restart the system. Then reinstall the Intel video card driver first and then Nvidia/AMD card driver (If system is configured with discrete video card) on the system for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
I have attempted uninstalling and re-installing the driver from the Dell website but it did not work. Do you have other ideas? I am also having an issue many users have reported on the inspiron 7437 and 7537 with 30 second system freezes. Event viewer lists Event ID 129 as the problem "Reset to device, \Device\RaidPort0, was issued."
My problem specifically was related to a draining battery after full charge and my computer would not wake up from sleep. Serious battery drains.
So far, the following has been working for around a week...... I have not experienced power drain or laptop not waking up.
*******Well It is because of bad Intel Management Engine Driver if yours is uprgarded to v11 something you don't need to downgrade, just go to device manager->System Devices-> Intel Management Interface->Properties->Power Management and uncheck Allow the computer to turn off this device to save power and try testing now hopefully it will work.*******
Follow the steps from my previous post. I have not encountered any more problems with battery drain. It is a fix which does not require reinstalling drivers which can be risky.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
September 15th, 2015 23:00
Hi player647,
I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.
After the uninstall finishes restart the system. Then reinstall the Intel video card driver first and then Nvidia/AMD card driver (If system is configured with discrete video card) on the system for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.
player647
16 Posts
0
September 25th, 2015 18:00
Hello,
I have attempted uninstalling and re-installing the driver from the Dell website but it did not work. Do you have other ideas? I am also having an issue many users have reported on the inspiron 7437 and 7537 with 30 second system freezes. Event viewer lists Event ID 129 as the problem "Reset to device, \Device\RaidPort0, was issued."
Thank you.
player647
16 Posts
0
September 29th, 2015 21:00
Hello, I am following up again to see if there are any other solutions.
cgsteel
7 Posts
0
September 30th, 2015 08:00
My problem specifically was related to a draining battery after full charge and my computer would not wake up from sleep. Serious battery drains.
So far, the following has been working for around a week...... I have not experienced power drain or laptop not waking up.
*******Well It is because of bad Intel Management Engine Driver if yours is uprgarded to v11 something you don't need to downgrade, just go to device manager->System Devices-> Intel Management Interface->Properties->Power Management and uncheck Allow the computer to turn off this device to save power and try testing now hopefully it will work.*******
player647
16 Posts
0
October 17th, 2015 21:00
Still having issues. Changing power management did not solve my two problems. Are there any other solutions?
cgsteel
7 Posts
0
October 19th, 2015 09:00
Follow the steps from my previous post. I have not encountered any more problems with battery drain. It is a fix which does not require reinstalling drivers which can be risky.