Considering that you purchased it used it is hard to determine what, if any, hardware has issues. Have you ran Diagnostics?
It is doubtful that everything will pass with your issue so write down the error codes, if any, and post them.
Another option is to restart and when you get the "splash screen" begin tapping the F8 key and your display will offer several options. Arrow down and Chose "Last Known Good" then push the Enter Key and see what happens. Last known good resets the system to when all of the settings worked.
The screws just hold a cover for the SSD so you will not damage it if you are careful. Perhaps you should reinstall the other SSD and then run Diagnostics.
The aforementioned suggestions are a "stab in the dark." However, we never know.
thedukeofwales
1 Rookie
•
121 Posts
1
September 20th, 2015 16:00
Hello and good afternoon
Considering that you purchased it used it is hard to determine what, if any, hardware has issues. Have you ran Diagnostics?
It is doubtful that everything will pass with your issue so write down the error codes, if any, and post them.
Another option is to restart and when you get the "splash screen" begin tapping the F8 key and your display will offer several options. Arrow down and Chose "Last Known Good" then push the Enter Key and see what happens. Last known good resets the system to when all of the settings worked.
The screws just hold a cover for the SSD so you will not damage it if you are careful. Perhaps you should reinstall the other SSD and then run Diagnostics.
The aforementioned suggestions are a "stab in the dark." However, we never know.
Mark
BartiX
1 Message
0
September 28th, 2016 02:00
I have the same problem with my dell e6420.
Did you fix this issue? How?
Thanks
BB