There is one bottom tray, which slides out, check that when you press white square near left corner, the tray lifts, clean that upper left corner area and check that mechanism works smoothly.
Next above this bottom tray, there is another feed tray, you can slide it out. After removing out, check inside area of the printer, you may find jammed paper, remove it and check all roller are fine and can rotate.
Next open the back cover of printer and see if there are any residual paper left, remove them and reassemble everything together and power ON your printer.
Run diagnostics report and check every thing is OK. All the best
Lectronic
2 Posts
0
September 25th, 2019 20:00
There is one bottom tray, which slides out, check that when you press white square near left corner, the tray lifts, clean that upper left corner area and check that mechanism works smoothly.
Next above this bottom tray, there is another feed tray, you can slide it out. After removing out, check inside area of the printer, you may find jammed paper, remove it and check all roller are fine and can rotate.
Next open the back cover of printer and see if there are any residual paper left, remove them and reassemble everything together and power ON your printer.
Run diagnostics report and check every thing is OK. All the best