removing intel management driver is not helping.

please help if anyone know different solution?

Fast start fixed the problem for me.

I've got an SSD and can't notice any difference, so I'm happy with that.

Hi All

I found how to fix it ,it'ss wonderful .

You just need to follow the link below to downlow Intel Rapid Storage Technology Driver and install it .

www.dell.com/.../DriversDetails
Done , the problem will be solved ^^

hi., still i was unable to fix it as you described, since i was unable to find those options in power settings. would you please help me to fix it? Dell inspiron 3542, win10

thank you

Hi All I found how to fix it ,it'ss wonderful . You just need to follow the link below to downlow Intel Rapid Storage Technology Driver and install it . www.dell.com/.../DriversDetails Done , the problem will be solved ^^

Worked for me, Thanks TOMMY_TRAN

Hello, installing this driver: Intel Rapid Storage Technology has worked for me.

I can now shut down without any issues. Thanks

Seems to be a problem with Intel Management Engine Interface 11.0.0.1153 upgrade the driver to 11.0.0.1162:

http://downloads.dell.com/FOLDER03324988M/1/7557_Chipset_Driver_VWP1F_WN32_11.0.0.1162_A00.EXE

Hi ! 
I had the problem before,
The problem lies with the management interface driver,

There is a EASY FIX !
Follow the steps and let me know
1) Right Click " Start button"
2) Now go to " Device Manager "
3) In device manager, under system devices find " Intel Management Engine Interface "
4) Now right click on it and select properties
5) Go to Power Management tab
6) Now " Uncheck " the check box saying " Allow this to turn off this device to save power "

That's It . Now time to check.

Same Dell 7537, same issue. I thought the computer will restart after a while, but is was not properly shut down. The keyboard back light is the indicator. Please share your findings :-)

I have the same issue as the OP (shutdown failure, must hold down power button to reboot, keyboard backlight still on).  I've tried the following:

-- updated my printer driver from HP, and all dell drivers I could find for my 7537

-- already had updated driver for Intel Rapid Storage Tech, suggested by Legacy3010.

-- I tried updating the driver of the IMEI as suggested by natacuc4 on my 7537 and it did not fix the issue .  

-- disabled IMEI; did not help.  Also tried enabled but unchecking the box on the advanced tab as other suggested -- did not help.

-- confirmed that it will shutdown in safe mode (so, must be a driver, right?)

*** Disabling fast start worked for me ***  !!!

Just simple solution, do as I suggest

Step 1: Go to device manager

Step 2: find Intel management

Step 3: Go to properties and turn off the power control check ☑

That's all, enjoy

I am using inspiron 7537 which i upgraded to win 10 three times, yet there is a battery drain issue ,no issues of shutdown but battery backup is reduced to 3 hrs usually it is around 6 hrs , does anyone facing this problem? is there any fix ?!

for my 3542

go to device manager

down towards bottom, click system devices

click intel management engine interface

then go to driver and disable

there is a bug in that software, affecting lots of machines. 

there are other ways. but my way simplest and easiest