January 12th, 2016 05:00

(I've also found a few "How to fix display driver has stopped responding and recovered" videos that entail using "Regedit" and changing stuff in the registry, but that's even scarier!)

And Recovered"

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11.1K Posts

January 12th, 2016 07:00

Apparently you are running Windows 7 on some unnamed Dell PC. That's all we know.

January 12th, 2016 20:00

Does the fact that according to "Uninstall" showing no such "Intel Graphics Accelerator Driver" despite the numerous crashes and error msgs alluding to it's presence indicate that something went wrong w/ the "update" process (+ the attempted "solution" only made it worse)?

And, as seems to be the case, how do I uninstall it and re-install it if I can't find it on the system, despite the strong evidence that it is indeed there and NOT working? 

January 12th, 2016 20:00

In this case, it's a Dell Inspiron 1440...would the "crash reports" shed some light? I've got dozens; all either one or the other of this "9f" or "116" type, seen in these two examples:

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.4
  Locale ID: 1033

Additional information about the problem:
  BCCode: 9f
  BCP1: 0000000000000003
  BCP2: FFFFFA800368F060
  BCP3: FFFFF80003BE34D8
  BCP4: FFFFFA8007E24480
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1

Files that help describe the problem:
  C:\Windows\Minidump\010316-15272-01.dmp
  C:\Users\Richard\AppData\Local\Temp\WER-49701-0.sysdata.xml

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

 Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.4
  Locale ID: 1033

Additional information about the problem:
  BCCode: 116
  BCP1: FFFFFA80046734E0
  BCP2: FFFFF88003E43CB0
  BCP3: 0000000000000000
  BCP4: 000000000000000D
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1

Files that help describe the problem:
  C:\Windows\Minidump\011016-14086-01.dmp
  C:\Users\Richard\AppData\Local\Temp\WER-32619-0.sysdata.xml

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx



The fact that there are literally THOUSANDS of "hits" Googling "Intel Graphics Accelerator Driver crashes", webpages on the topic under "Frequently Asked Questions", and tutorials and instructional videos about addressing the problem all w/o addressing the specific computer experiencing the issues tells us that it's a well-known software incompatibility/conflict across a broad range of machines and OS's, though, shouldn't it?

What else do we need to know that might be helpful? Despite my lack of success in solving this problem w/o having to humbly ask for HELP, generally speaking I'm not stupid and perhaps could even answer questions directed towards solving the issue...Thanks.

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