If those drivers are not working well for you then you may want to try and see if the Windows 10 native drivers work better for you. Go into Device Manager and remove those drivers, then reboot Windows and allow it to find drivers, and see how your performance is after that.
Some customers are reporting better wireless connections with the native Windows drivers than the newer ones put out. So this may help until an upgraded driver is released by Intel.
Thanks so much for your response. How will I know which are installed? I followed the Windows 10 invite process - did Dell automatically install their drivers?
Also, if I uninstall the Wifi drivers, I would have no internet connection at bootup, right? And the XPS-12 has no ethernet jack.
You would go into Device Manager (search on "Device Manager" in the search tool), and open the Networking category, then select the driver listed and view it's properties to find the version number.
You wouldn't want internet access while rebooting since Windows may search for a driver to install, and it could search on the internet for one. Let it find it's own native drivers to install.
I would recommend making a Restore Point in Windows 10 prior to doing this so in case anything unexpected happens you can revert back to previous settings.
Yeah, so I'm wishing I had done that Restore Point - don't ask me why I didn't! My laptop actually had System Restore turned off of all things...
Well anyway, after removing the bluetooth and wifi drivers, I rebooted. Unfortunately I proceeded to get the "Explorer crash loop" I've heard talked about. I can stop the loop by stopping explorer.exe, but I'm definitely stuck.
I did do a TrueImage backup last week - and I'm trying to utilize that, with limited success so far.
Stuttering Bluetooth audio is my problem as well. On my BT headphones and Bluetooth JBL speaker. Need a better driver. But there is none on dell's site.
DELL-Todd S
3 Apprentice
•
1.8K Posts
0
September 14th, 2015 15:00
Hi,
If those drivers are not working well for you then you may want to try and see if the Windows 10 native drivers work better for you. Go into Device Manager and remove those drivers, then reboot Windows and allow it to find drivers, and see how your performance is after that.
Some customers are reporting better wireless connections with the native Windows drivers than the newer ones put out. So this may help until an upgraded driver is released by Intel.
Todd
Finalewiz
7 Posts
0
September 14th, 2015 15:00
Thanks so much for your response. How will I know which are installed? I followed the Windows 10 invite process - did Dell automatically install their drivers?
Also, if I uninstall the Wifi drivers, I would have no internet connection at bootup, right? And the XPS-12 has no ethernet jack.
DELL-Todd S
3 Apprentice
•
1.8K Posts
0
September 15th, 2015 12:00
Hello,
You would go into Device Manager (search on "Device Manager" in the search tool), and open the Networking category, then select the driver listed and view it's properties to find the version number.
You wouldn't want internet access while rebooting since Windows may search for a driver to install, and it could search on the internet for one. Let it find it's own native drivers to install.
I would recommend making a Restore Point in Windows 10 prior to doing this so in case anything unexpected happens you can revert back to previous settings.
Todd
Finalewiz
7 Posts
0
September 18th, 2015 22:00
Yeah, so I'm wishing I had done that Restore Point - don't ask me why I didn't! My laptop actually had System Restore turned off of all things...
Well anyway, after removing the bluetooth and wifi drivers, I rebooted. Unfortunately I proceeded to get the "Explorer crash loop" I've heard talked about. I can stop the loop by stopping explorer.exe, but I'm definitely stuck.
I did do a TrueImage backup last week - and I'm trying to utilize that, with limited success so far.
Ever seen that crash loop before?
itchynail
1 Message
0
February 11th, 2016 04:00
Stuttering Bluetooth audio is my problem as well. On my BT headphones and Bluetooth JBL speaker. Need a better driver. But there is none on dell's site.