Where is the support for XPS 1640?

Question

I bought an XPS 1640 in the UK back in August 2009 and I need to access information about it to replace the hard drive as it is about to fail. I cannot find any details about this machine in the list of support computers nor does it have anything under my computer number that they ask for which appears on the underside of the machine. The machine was registered when I bought it. Has Dell removed all details regarding this model or is it so old that they no longer provide any support or old documentation for it?  What is their policy regarding old machines?

DELL-Colin Hu · Accepted Answer

Hi funkula,

The system you're talking about is a Studio XPS M1640. You can find information on it here. The Service Manual details how to remove the Hard Drive and fit the new one.

If you go on the support site with the M1640, click on the "System Analysis" button and it will scan and give you the drivers. Click on system configuration then detect my system to get the service tag and other information - warranty (which will have expired), original config etc

DELL-Colin Hu · Answer

Yeah you can........8GB is the maximum, made up of 2*4GB Dimms (The system supports DDR3 1066 MHz SODIMMs). The Dell part number you'll need for the 4GB Dimm(s) is Y995D

ejn63 · Answer

Look under Studio XPS 1640: < > The hard drive is a standard 2.5' 9.5 mm SATA unit.

Funkula · Answer

Thanks for the info.

Funkula · Answer

Thanks for the help. Do you know if I can expand the RAM on this model to 8gb?

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