I connected the Screen with the HDMI cable, and then when connected you still get the same message, so you have to press on the 3rd button from left on the bottom right hand side of your screen, then the display box as in picture appears, you need to then select your input source as HDMI, if you do not, your PC will not find the monitor.
The problem can be solved by simply switching on the monitor a couple of seconds before you switch on the computer.
Otherwise Intel HD Graphics 530 (in my case) will not run. I noticed on an other monitor, connected by VGA port, that it's not visible in the Control Panel nor the Device Manager......
luzi0902
3 Posts
0
May 3rd, 2016 07:00
i phoned dell support, i was able to get it working, just had to do a setting on the monitor
DELL-Chris M
Community Manager
•
56.9K Posts
0
May 3rd, 2016 15:00
Glad that you got it working. For other users, can you explain what setting in the monitor you changed to correct the issue?
br8039
1 Message
0
May 4th, 2016 16:00
I would like to know the solution too. I'm getting the same message, and when I try the m cable, same error message.
ebakker2dell
3 Posts
0
May 31st, 2016 04:00
I have the same problem.
Every time I need to restart the PC (XPS 8900)
It would be realy helpfull if the solution was also posted.........
luzi0902
3 Posts
0
May 31st, 2016 07:00
Hey there,
I connected the Screen with the HDMI cable, and then when connected you still get the same message, so you have to press on the 3rd button from left on the bottom right hand side of your screen, then the display box as in picture appears, you need to then select your input source as HDMI, if you do not, your PC will not find the monitor.
hope this helps :)
Luzi
ebakker2dell
3 Posts
0
June 1st, 2016 05:00
Hi Luzi0902,
Thanks for your advice.
I tried this but it doesn`t work in my case.
With een other PC everything works fine. Maybe its the Intel 530 graphices or the Nvidia GTX 745 in the XPS 8900.
Perhaps someone knows something about that.
I`ll keep you posted......
ebakker2dell
3 Posts
0
June 5th, 2016 01:00
The problem can be solved by simply switching on the monitor a couple of seconds before you switch on the computer.
Otherwise Intel HD Graphics 530 (in my case) will not run. I noticed on an other monitor, connected by VGA port, that it's not visible in the Control Panel nor the Device Manager......
Maybe someone knows how to solve this matter.