Please include your system service tag and a description of the problem and troubleshooting done to try to resolve it.
You can also call Dell Technical Support. The phone number to contact our US Mobile Computing Hotline is 800-822-8965 for Corporate/Government Accounts or at 800-247-9252 for Direct accounts.
You will be connected to a Technical Specialist who will help you resolve the issue over the phone or arrange the appropriate service.
If you are outside of the United States, you will need to contact Dell in your global area.
JohnM025
2 Intern
•
877 Posts
0
April 14th, 2004 13:00
If your system will not power on try some or all of the following.
>Remove the ac adapter and the battery for two minutes then reconnect the ac adapter and try powering the system up.
>Remove the ac adapter, the battery, and the harddrive then put the harddrive back in and try it on ac power only.
>Try starting the system without the harddrive in the system.
>Remove hardware components one at a time and see if the system will start after that.
If the system will not power up with a certain hardware component install then that component may be faulty.
If the system will not power on no matter what, then the processor or motherboard may be faulty.
You can email Dell by Clicking Here for assistance.
Please include your system service tag and a description of the problem and troubleshooting done to try to resolve it.
You can also call Dell Technical Support. The phone number to contact our US Mobile Computing Hotline is 800-822-8965 for Corporate/Government Accounts or at 800-247-9252 for Direct accounts.
You will be connected to a Technical Specialist who will help you resolve the issue over the phone or arrange the appropriate service.
If you are outside of the United States, you will need to contact Dell in your global area.
Thank you for choosing Dell.
rodica
5 Posts
0
April 15th, 2004 17:00