Yes, I am running A10 BIOS. So there are still USB issues...

Dan

do you have latest dell system software ?

Dell Notebook System Software, v.3.1.1, A10
File Date: 3/5/2004

it has fix for usb issues w/ port replacators

im not trying to diss you or anything here

but the system software is NOT the bios

Thanks for the clarification. I am running A10 system software so I will wait for a fix or try the angled USB connector.

I have upgraded my system software I have disabled and reinstalled usb drivers.I give up I can not get my T3 to sync with my laptop while its docked.

Dell! What are you going to do to fix this. Please let us know.

All,

Thank you for using the Dell Community Forum.

Please see the post at the top of the forum.  This describes a problem with USB through the Port Replicator.  Please follow the instructions there and see if it corrects the problem.

 

I don't consider disabling USB 2.0 a fix. When will this issue be fixed?

Dan

I haven't had a chance to try this, but I just got this email today:

Greetings from Dell's File Watch service!

File Watch has located a newly published file that matches your current

registration profile.

NOTE:

File Watch is intended for advanced users. Not all files are intended

for your system. Please refer to your invoice for specific hardware

configuration prior to download.

System model: Latitude D600

Criticality: Critical. Dell highly recommends applying this update as

soon as possible. The update contains changes to improve the reliability

and availability of your Dell system.

File Date: 2004-05-13

File Category: System and Configuration Utilities

Supported Devices: Dell Notebook System Software

Release Type:

Information not available

Dell Version: A14

Vendor Version: 3.1.1a

Supported Systems: Inspiron 1100, Inspiron 500m, Inspiron 1150, Inspiron

300m, Inspiron 5100, Inspiron 5150, Inspiron 9100, Inspiron XPS,

Inspiron 8600, Inspiron 510m, Inspiron 600m, Latitude D500, Latitude

X300, Latitude D400, Latitude D505, Latitude D600, Latitude D800, Dell

Precision WorkStation M60

Supported Operating Systems: Microsoft Windows 2000, Microsoft Windows

XP

Supported Languages: Arabic, Brazilian Portuguese, Chinese-S, Chinese-T,

Czech, Danish, Dutch, English, English (UK), Finnish, French, German,

Greek, Hebrew, Hungarian, Iberian Portuguese, Italian, Japanese, Korean,

Norwegian, Polish, Russian, Spanish, Swedish, Thai, Turkish

File Description: Notebook System Software (NSS) is a utility that

provides critical updates and patches for your operating system. Install

the NSS program to gain support for Dell 3.5-inch USB floppy drives,

Intel?Pentium?M processors, CD-ROM/CD-RW/DVD drives, Infrared (IR)

communications, and USB devices. NSS is necessary for correct operation

of your Dell portable computer, including the Dell D/Bay, D/Dock,

D/Port, and D/View family of docking devices. NSS automatically detects

your computer and operating system and installs the updates appropriate

for your configuration.

Fixes and Enhancements: 1. New USB support from Microsoft for Windows

2000 SP3/SP4 and Windows XP SP1.

You can view the details of this file at the following location...

[ http://support.dell.com/FileLib/Format.aspx?ReleaseID=R77485&sws=fw ]

 

 

 

Message Edited by Timerider on 05-14-2004 04:43 PM

Come on Rollie!   I tried that bogus fix before as many others have stated I do not have that exact entry but I turned off the ones that were similar. I tried it in different iterations I tried wiping out all the usb drivers and letting 2000 reinstall them. I tried new drivers from Dell. Etc.... Etc...

The list goes on and on. Now how about a real solution to this obvious problem rather than parroting an answer that does not work for a large number of your customers?

 

Please and thank you.

 

 

The thing is that it will only say usb 2.0 if it is windows xp. It just says enhanced controller in windows 2000. So try disabling that one.

Here is my device manager screen for USB devices:

What should I disable? The Enhanced host controller can not be disabled if removed it is automatically reinstalled.

 

Thanks!

right, in that one you disable the usb 2.0 root hub.

Unbelievable.  When I encountered this problem, I called DELL to see if it was a known issue.  I was assured that it was not.  They even sent me a brand spanking new APR, with the same results.  Now I find out that they knew about this when they sold the darned thing?   It appears to me that the moderators have had nothing to say on the subject since FEBRUARY, so I will ask the rest of you:

I tried this fix of disabling USB 2.0.  It worked until the first time that I undocked, then went right back to the old problem.  I immediately checked to see if USB 2.0 had somehow become re-enabled, and it had not.  I also have tried re-booting the system several times, to no avail.  Any other suggestions?

 

Well you could do what I am doing which is giving up.  Nothing I have tried works and Dell is mum on what the solution is.

 

So you win.

 

 

If you want a workaround that works, I bought a USB 2.0 angle connector cable from Newnex that plugs into the laptop USB port, which bypasses the port replicator/ D/Dock. I have no affiliation with this company; I just bought this thing at the recommendation of someone else on the Dell forum and it works like a charm. Not that this makes me any less unhappy with Dell, but I have a Palm Tungsten T3 that can cradle-sync with my D600 laptop.

http://www.ntcdistributing.com/products/usbcables.htm

UH2-AAR02T-14 USB 2.0 Angle A plug to A receptacle Angle-2T

$15 + $10 s/h

David.