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Dell inspiron 5558 is not working propery..It is going to struck always..hanging for some time
Dell inspiron 5558 is not working propery..It is going to struck always..hanging for some time.can not do work for some time. it is happening daily. i can not find out the problem. please resolve this issue..plese do the needful help..i am facing this issue regularly
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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June 23rd, 2016 02:00
Hi,
Thank you for writing to us!
Kindly click on the link below which will give you the troubleshooting steps :
https://support.microsoft.com/en-us/kb/2681286
Let us know if this helps ,also private message the service tag and email address.
Thanks
Robin
DELL-Akshatha M
1.2K Posts
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June 23rd, 2016 02:00
Hi VENKATRAO,
Thank you for writing to us.
Please run the on-board Dell diagnostics and capture any error code or message you receive.
Is the system freezing on any specific application or program?
Boot into safe mode and check if the system freezes when working on safe mode.
Please private message us the service tag of the system along with your email id.