Devices won't stay connected to laptop

Question

Every time I try to connect my phone by USB it will make the noise like it connected but then disconnect and continue to make the noise. Though the phone is charging but not showing up in File Browser under devices. The same thing happens to my GPS when I am trying to connect it in order to update it. This is getting very frustrating. The only thing that shows up is my Flash Drive. It didn't always do this but now I can't plug in any devices to try and update them or add things to them. Please help!

DELL-Hemalatha · Answer

Hi Freakstormer3

Thanks for writing to us.

When did the issue start? Have you made any hardware or software changes lately?

Please update the USB drivers from support.euro.dell.com-enter tag#-submit-drivers and downloads--chose the operating system and install the chipset drivers.

Does it happens with all USB port?

Let us know how it goes.

If all the devices are disconnecting randomly still , please format the machine post backing up the data. If still the same, then its a hardware failure.

Regards

FreakStormer3 · Answer

I believe it maybe due to when i put windows 10 on here, it happens on all 3 usb ports. But lately I haven't updated anything I'm not always on my laptop.

DELL-Hemalatha · Answer

Please update the drivers and let us know how it goes

DELL-Hemalatha · Answer

Hi we are awaiting your response.

Locked Topics – Laptops General

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