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2691
My Sound On Laptop Latitude E5420 didn't Work
My sound didn't work without any reason
Windows 7 Service Pack 1 .. 64 bit
help me .. thanks
Unsolved
This post is more than 5 years old
1 Message
0
2691
My sound didn't work without any reason
Windows 7 Service Pack 1 .. 64 bit
help me .. thanks
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Jim Coates
4 Operator
4 Operator
•
13.6K Posts
0
November 27th, 2016 17:00
Hello. No audio through the speakers, the headphone port, or both?
DELL-Prajwal Sh
395 Posts
0
November 28th, 2016 07:00
Hi Azzurri16,
Thank you for writing to the Dell Community Forum.
May I know from when did the audio stop working? Did the audio stop working both on the headphones and speakers?
I recommend you to run the Diagnostics from the F12 menu and perform the audio test to see if the audio works fine. Please find the steps from the link below:
en.community.dell.com/.../19351382
Also update the latest audio drivers from Dell Support site to see if the audio works fine. In case it doesn't work, try a system restore to a previous date when the audio worked fine.