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September 22nd, 2016 12:00

DELL E6420 Boot problem

Hi all

Past few weeks i have a problem with booting my latitude. If i turn on notebook usually, screen just blink twice and then start to be on still but nothing happened - i include video of this

But i found a solution how to boot. Due FN+POWER i will put notebook into diagnostic and if i quit diagnostic i could restart and then boot properly. I also do a full diagnostic and nothing, everything looks fine. im including also video of this as a proof.

After i did full diagnostic, i also did an BIOS update (just to be sure) to A21 but no change. 

Did anyone have experiences with this?

2 Posts

October 13th, 2016 08:00

Nothing? :(

1 Rookie

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87.5K Posts

October 13th, 2016 08:00

Looks like a bad GPU (mainboard) -- can you get an image on an external screen?  If not, the mainboard is the first suspect to replace.

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