Start a Conversation

Unsolved

This post is more than 5 years old

L

3697

August 7th, 2017 18:00

Dell Inspiron 15R 5537 battery

When I turn on my 4-year-old laptop from sleep mode, it won't turn on until I pop the battery out and put it back in. Should I replace the battery? I'm having no other problems. I always work with it plugged in to AC. 

4 Operator

 • 

6.4K Posts

August 9th, 2017 08:00

:emotion-2:

I'm assuming windows 10 is on the system.....

Please check status of the Battery Health in the BIOS by following steps below:

1. Power off system. Remove all peripherals except AC adapter

2. Power on system, quickly start tapping F2 key continuously.

The battery health should be listed in battery information. It should say Excellent..... 

4 Operator

 • 

6.4K Posts

August 9th, 2017 08:00

By the way, does the computer work without the battery ?

No Events found!

Top