This is a single monitor setup. Actually, we connect thunderbolt BME dock with dp1.2 monitor and put SUT into S3/WB, then resume from S3/WB, the external DP1.2 monitor will black screen.
We can't reproduce issue if disable monitor dp1.2. BTW, we change to another Dell monitor U2515H (Enable DP1.2) can't see this symptom.
If the U2415 is NOT going to use its DP out port to daisy chain to another DP monitor, DP 1.2 should be disabled. Can you test the U2415 directly to a windows PC, no dock?
DELL-Chris M
Community Manager
•
56.9K Posts
0
November 7th, 2016 10:00
There is not a customer accessible firmware release for this monitor. Is this a single monitor setup or a dual monitor setup? We need more data.
* Go back to the top of this Monitor Forum
* Open the announcement, "Read this first before posting"
xavierlien
2 Posts
0
November 7th, 2016 17:00
This is a single monitor setup. Actually, we connect thunderbolt BME dock with dp1.2 monitor and put SUT into S3/WB, then resume from S3/WB, the external DP1.2 monitor will black screen.
We can't reproduce issue if disable monitor dp1.2. BTW, we change to another Dell monitor U2515H (Enable DP1.2) can't see this symptom.
DELL-Chris M
Community Manager
•
56.9K Posts
0
November 8th, 2016 07:00
If the U2415 is NOT going to use its DP out port to daisy chain to another DP monitor, DP 1.2 should be disabled. Can you test the U2415 directly to a windows PC, no dock?