Even with the adapter connected the battery can wear out after about 2-4 yrs of use. Try removing the battery and use the adapter alone. If that works use it as a desktop replacement until you can buy a new laptop. Batteries need to be Dell replacement batteries and can be expensive and difficult to get depending on model and age. It is not worth spending a lot of money on an older laptop. It is better to buy a new computer.
Dell-Vijay A
130 Posts
0
June 5th, 2017 07:00
Hi NIKI_THA,
Go to BIOS by pressing F2 and provide me the battery status.
Is AC Adapter LED is on when connected?
Have you tried a different adapter?
Kindly run the diagnostics by pressing F12 and let me know the results.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.
Mary G
4 Operator
•
20.1K Posts
0
June 5th, 2017 14:00
Even with the adapter connected the battery can wear out after about 2-4 yrs of use. Try removing the battery and use the adapter alone. If that works use it as a desktop replacement until you can buy a new laptop. Batteries need to be Dell replacement batteries and can be expensive and difficult to get depending on model and age. It is not worth spending a lot of money on an older laptop. It is better to buy a new computer.
www.dell.com/.../inspiron laptops