Dell released an update to the intel graphics driver today. Did not improve the choppy animations. Hopefully they see this thread and put some optimizations into the next driver. WRT the steps above. It does mitigate the lag a bit (mostly due to the decrease in resolution I would think) but the lab is still apparent. Not really a suggested solution as it is flagged right now. More of a bandaid to pretend the problem isn't there.
Log onto dell support and input your laptop's service tag number found on the back. Then its just to download and install the display driver. No additional steps, it installs perfectly fine since they were provided by dell themselves. But note, it really doesn't improve anything with respect to the problem we're experiencing.
The Inspiron 7559 has 2 graphic cards. One is the powerful GTX 960M and the other is Intel HD 530.
It's the Intel HD 530 that drive the screen when you're not using 3D applications. I have the same problem as you do but with the Dell XPS 9550 that has Core i7 6700HQ ( that has intel HD 530) and GTX 960M using Dell driver.
You will need to install the latest driver from Intel website for HD530 (Build version 4627).To do so, google Display Driver Uninstaller. Uninstall Intel HD 530 driver in safe mode using the software. Then download the Zip version of Intel driver and install it.
In Control panel Power option, change the Laptop Power Profile to high Performance. In Intel Graphics settings --> power --> choose Maximum Performance. Also Disable Panel Self Refresh too.
The lag is reduced but still not as smooth as the other machines. Chrome is smooth, start menu animation is better. Adobe applications still have major lags though.
After updating it, the animations are a lot smoother to the point that its tolerable. The only things isn't smooth for me is watching some facebook videos fullscreen, switching to the task bar using browsers that is under a heavy load, changing window sizes, and browser scrolling on certain websites (although this is somewhat unnoticeable).
Hopefully the next update can fix this but regardless, I think these improvements are welcomed.
Guys i am also facing this issue, specially using excel is very irritating on this laptop. Scrolling down from page to page and cell to cell is too laggy and slow. Have any fix been released yet by Dell or not?
There is no complete fix. Over the last few months, Dell has posted an updated version of the intel graphics driver. This has improved the performance and the animations to tolerable levels, although lagging is still present. Update all your drivers and you should see an improvement.
Yvan1501
1 Rookie
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14 Posts
0
April 26th, 2017 19:00
Dell released an update to the intel graphics driver today. Did not improve the choppy animations. Hopefully they see this thread and put some optimizations into the next driver. WRT the steps above. It does mitigate the lag a bit (mostly due to the decrease in resolution I would think) but the lab is still apparent. Not really a suggested solution as it is flagged right now. More of a bandaid to pretend the problem isn't there.
FrostyFeet
13 Posts
0
April 27th, 2017 12:00
how were you able to update the graphics drivers?
Yvan1501
1 Rookie
•
14 Posts
0
April 27th, 2017 13:00
Log onto dell support and input your laptop's service tag number found on the back. Then its just to download and install the display driver. No additional steps, it installs perfectly fine since they were provided by dell themselves. But note, it really doesn't improve anything with respect to the problem we're experiencing.
larabee119
6 Posts
1
April 27th, 2017 13:00
The Inspiron 7559 has 2 graphic cards. One is the powerful GTX 960M and the other is Intel HD 530.
It's the Intel HD 530 that drive the screen when you're not using 3D applications. I have the same problem as you do but with the Dell XPS 9550 that has Core i7 6700HQ ( that has intel HD 530) and GTX 960M using Dell driver.
You will need to install the latest driver from Intel website for HD530 (Build version 4627).To do so, google Display Driver Uninstaller. Uninstall Intel HD 530 driver in safe mode using the software. Then download the Zip version of Intel driver and install it.
In Control panel Power option, change the Laptop Power Profile to high Performance. In Intel Graphics settings --> power --> choose Maximum Performance. Also Disable Panel Self Refresh too.
The lag is reduced but still not as smooth as the other machines. Chrome is smooth, start menu animation is better. Adobe applications still have major lags though.
I hope this helps.
FrostyFeet
13 Posts
0
April 27th, 2017 21:00
Is windows animation, such as using the task bar, smoother as well?
larabee119
6 Posts
0
April 27th, 2017 22:00
It is fairly smooth for the task bar. Not perfect but it's better than Dell driver.
FrostyFeet
13 Posts
0
April 29th, 2017 19:00
@larabee119
Just to be sure, what software did you use to uninstall the Intel HD 530 driver? I'm just wondering this there were lots of programs that do so.
larabee119
6 Posts
0
April 29th, 2017 21:00
Update to my answer, dell recently release the HD 530 build 4627 that is the same with the latest build from Intel. You can use that driver.
To clean driver, I use DDU - display driver uninstaller.
I also notice an improvement in animation by switching to 1080p then switch back to 4K.
FrostyFeet
13 Posts
0
April 30th, 2017 22:00
After updating it, the animations are a lot smoother to the point that its tolerable. The only things isn't smooth for me is watching some facebook videos fullscreen, switching to the task bar using browsers that is under a heavy load, changing window sizes, and browser scrolling on certain websites (although this is somewhat unnoticeable).
Hopefully the next update can fix this but regardless, I think these improvements are welcomed.
arfan1984
1 Message
1
October 3rd, 2017 11:00
Guys i am also facing this issue, specially using excel is very irritating on this laptop. Scrolling down from page to page and cell to cell is too laggy and slow. Have any fix been released yet by Dell or not?
Yvan1501
1 Rookie
•
14 Posts
1
October 9th, 2017 09:00
There is no complete fix. Over the last few months, Dell has posted an updated version of the intel graphics driver. This has improved the performance and the animations to tolerable levels, although lagging is still present. Update all your drivers and you should see an improvement.
appex213
22 Posts
1
December 12th, 2017 10:00
Any news about this issue?, this is getting quite frustrating.