It appears the battery has failed, and most likely needs to replace with a new one. Just to be sure, I do have a few suggestions you could try, hopefully one of them will fix the battery.
1.Type Troubleshooting Control Panel onto search box, "View All ", run 'Power' troubleshooter.
2. Change battery setting to 'Standard' in BIOS or right click battery icon at bottom of taskbar in windows, click on Dell Command | Power Manager, and then 'Change Setting'. After, power off system, remove AC adapter and all peripherals and then wait about 15 minutes. Replace adapter, and then power on system.
If none of the steps above fix the battery, try....
3. Type 'Create A Restore Point' onto search box, click on System Restore. This tool will bring your system to an earlier time before the battery error problem occurred.
Note: Please attempt this step only if you're comfortable in opening the computer and handy with any type of tools. Read thoroughly the instructions before opening the system and removing the battery in link below:
Drain Remaining Battery -> Take battery out -> Press power button to drain remaining charge -> Plug in the battery again -> Place cover back-> Plug in Charger and turn it on.
LSUFAN51
4 Operator
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6.5K Posts
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May 2nd, 2017 07:00
:emotion-2:
It appears the battery has failed, and most likely needs to replace with a new one. Just to be sure, I do have a few suggestions you could try, hopefully one of them will fix the battery.
1.Type Troubleshooting Control Panel onto search box, "View All ", run 'Power' troubleshooter.
2. Change battery setting to 'Standard' in BIOS or right click battery icon at bottom of taskbar in windows, click on Dell Command | Power Manager, and then 'Change Setting'. After, power off system, remove AC adapter and all peripherals and then wait about 15 minutes. Replace adapter, and then power on system.
If none of the steps above fix the battery, try....
3. Type 'Create A Restore Point' onto search box, click on System Restore. This tool will bring your system to an earlier time before the battery error problem occurred.
LSUFAN51
4 Operator
•
6.5K Posts
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May 2nd, 2017 08:00
If battery still isn't fix.....
4. Drain the residual power of your computer and re-calibrate the battery by following the steps in link below:
System battery shows "plugged in not charging" when you ...
Note: Please attempt this step only if you're comfortable in opening the computer and handy with any type of tools. Read thoroughly the instructions before opening the system and removing the battery in link below:
XPS 15 9550 Service Manual
LSUFAN51
4 Operator
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6.5K Posts
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May 2nd, 2017 08:00
And watch video in link below:
Dell XPS 15-9550 (P56F001) Battery How-To Video Tutorial ...
LSUFAN51
4 Operator
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6.5K Posts
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May 2nd, 2017 08:00
:emotion-2:
Lastly, If none of the troubleshooting steps fix the battery then I suggest contacting Technical Support in the link below and purchase a new battery.
Contact Information | Dell US
You could also check for a quality battery from either Parts People, Amazon or ebay.
battery dell xps 9550 | eBay
LSUFAN51
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May 2nd, 2017 08:00
See more restore points:.....
bbharat
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September 17th, 2017 08:00
Drain Remaining Battery -> Take battery out -> Press power button to drain remaining charge -> Plug in the battery again -> Place cover back-> Plug in Charger and turn it on.