9 Legend

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87.5K Posts

April 30th, 2017 15:00

Sounds like most of the problem is a swollen battery - get that replaced ASAP -- it's a safety hazard.

4 Posts

May 4th, 2017 11:00

Thanks, I thought as much.

Just incredibly disappointed that spending so much money gets you a computer so poorly constructed. Expected more from Dell. I guess I will be looking for my own needs and recommending to others a different computer company.  This one barely lasted a 13 months  (that works out to around  $146 a month before falling apart)  Too bad I have always thought they were a upstanding company but, when so much goes wrong (not one little thing) with one device it makes me think that quality I once believed Dell possessed and backed up is no longer there.  Live and learn.

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9 Legend

 • 

87.5K Posts

May 4th, 2017 13:00

If you know of another manufacturer with more than 12 months warranty on the battery -- buy the system from them.

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