Inspiron 15 AC Adapter plugged in not charging

Question

Hi  I have a 2 year old Inspiron 15  5000 laptop with the  original AC adapter supplied by DELL ( windows 10). . I used to get intermittent  warnng about the AC adapter not being recognized, but it would go away and the laptop would charge fine. For the last month laptop is constantly displaying 'plugged in not charging' message, but it works well while it is plugged in. I have updated the bios. I also bought a new OEM adapter.  The battery charged initially, but after that it started with plugged in not charging warning message. Looks like the AC adapter is not the issue. Any idea, or I just throw it in the junk heap!

ejn63 · Answer

Replace the DC power jack next -- if you need a part reference, you'll need to provide the model number (5521, 5337,etc).

sal17 · Answer

Thank you for your suggestion. The model # is 5548.

ejn63 · Answer

www.parts-people.com/index.php

Locked Topics – Laptops General

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