Community Manager

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56.9K Posts

March 23rd, 2017 08:00

That page references the retail hardware. I don't know if the Dell OEM hardware can boost to 1GHz. I think you need to use the service tag number and get the official Dell operating system image and start over.

Community Manager

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56.9K Posts

March 22nd, 2017 08:00

4GB is not enough to adequately run the operating system and an application like Android Studio. I would upgrade it to 8GB 1600 MHz DDR3L. You will simply remove the 4GB memory stick and replace it with the 8GB memory stick, part number N2M64 $54.95.

For now, you should run the free Intel Driver Update utility and see if it installs any newer or missing drivers. Once installed, Click Start- Intel Driver Update Utility- Intel Driver Update Utility 2.0. Then click "Auto detect...". When done, restart the computer and retest.

4 Posts

March 22nd, 2017 15:00

Thanks! :">

I tried many ways to update all drivers, even reinstall Windows (Both x86 and x64) but not thing changed!

OK! Maybe 4GB isn't enough for Android Studio, but with LoL my Laptop was doing fine, but someday, something went wrong and I can't fix it!

4 Posts

March 22nd, 2017 19:00

I just realized that the onboard GPU can't run above 200 MHz even in the Intel XTU Stress test or running LoL!

Is that the problem and how to fix it?

Thanks!

Community Manager

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56.9K Posts

March 23rd, 2017 07:00

200 is the base clock. I do not know of anyway to overclock this? Something else has to be wrong. are you sure that you installed all of the Chipset drivers? What did the Intel site itself install?

4 Posts

March 23rd, 2017 08:00

The base clock is 200, but it must be able to boost to 1 GHz!

(ark.intel.com/.../Intel-Core-i5-4210U-Processor-3M-Cache-up-to-2_70-GHz)

I updated all drivers from this site:

www.dell.com/.../drivers

I used to tool you gave me, but no change was made! :"<

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