Hi Pratik Kansagara,

Thank you for reaching out to Dell Community Forum.

Run the on-board Dell diagnostics <,F12> and capture any error message or code you might receive.

Does the system freeze on any specific application?

Can you boot into Safe mode and check if the issue occurs on it.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information